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David I
Customer Reviews for Midtown Express Detailing & Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convenient location with staff who did the return and check in for me since the app was not cooperating.
Richard SDirty
Clintonisha MThey had our returned trailer sitting there for 2 days and never tried to check it in or find out who it belonged to. When we got there at 7:30 AM to turn it in, no one was there, so we dropped it off and luckily took pictures of where we left it. 2 days later, I'm getting a call from a Jackson, TN location asking where the trailer is (no idea why they were calling because our drop off location was left blank). When I tried to call the Jackson location at 4:30 PM, no one answered the phone. I was put through to the corporate uhaul number. They were able to get it all sorted out because we had the pictures to prove what we were saying was true. They called the Trenton, TN location, and they finally went and checked the trailer in... again, 2 days after it had been returned.
Jamie LEasy drop off. Professional.
Robert HAll was good!!
Jerry B