Customer Reviews for A&D Towing & Recovery LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A&D Towing & Recovery LLC
low key, smokers, but helpful and friendly.
Rented one way. Agent said I was allowed 3 days and told me I would receive a refund for days not used when unit was turned in. Have since found out that's not the case. Emailed CS and they have no desire address what I was told by rental agent.
i originally rented the uhaul for pickup 5/11 return 5/12. uhaul called me day of reservation and told me locations in are were closed sunday, and they would give me free day to pick up sat. we did that and tried to return it monday 5/12 as initially planned when reserved. the location was again closed. we returned it as soon as they opened 5/13. i received receipt in email and was charged 3 days rental for both truck and equipment, this is absurd to charge people when you gave me free rental to pickup early when i didnt even need rental. I would love for mgmt to contact mre immediately and fix this. until this if fixed. my rate for uhaul will remain poor service and they took advantage of a family trying to move. terrible service