Customer Reviews for A&S Car Clean &QuickLube
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A&S Car Clean &QuickLube
Store clerk was a little rude
MY MOVING WAS EXCELENT WITH THE VAN AND WAS VERY NICE,BUT THE $ 1.59 A MILE WAS TO MUCH,HOPE SOMETHING WILL DONE ABOUT, BECAUSE I like uhaul
Really sad when they said the gas gage was not as far as the white mark of 'Full' as it was when I picked it up. They asked for $2. Was not worth the fuss so I did.
Overall a pleasant experience. Clerk was helpful and friendly A+ for him. Location didn't have the pre ordered moving dolly available but everything else was done well. I would recommend this location.
1. The staffs didn't check the rental truck carefully and found that I forgot something inside.
2. When I found out and called them from 9am to 5pm during normal business hours, nobody answered.
The staff at the location was not attentive to working there. I forgot something very important inside the rental truck. I called them for at least 10 times during working hours and left message while I had to work during the time, but nobody ever picked up the phone or called me back. I also called customer service, who helped me by calling both of the phone numbers U-haul had in the system with nobody answering the phone neither. I didn't get a chance to come down to the shop until 5pm and got my thing back. It was a very frustrating experience with U-haul. I used to use U-haul exclusively for trucks and vans. But this experience really hurt the trust. I certainly would never go back to this dealer again, as I feel I should deal with someone who would actually help me to a reasonable level. For the least, there should be a staff picking up phone calls for at least once, if a customer calls them from 9am to 5pm for 10+ times.
Excellent no hassle service.
The truck drive was horrible. It had transmission problems and would switch gears properly. I honestly think it was a waste of my 121$.
I received the truck, drove home and the gate wouldn't close. I called the rental place and spoke with the rental agent who told me she personally opened the gate in the morning and to come back to have it looked at. One of the mechanics came over and took a chrome bar to pry it down. The rep that opened it jammed it. I spent gas and mileage to get the equipment fixed and wanted atleast one mile to be removed from my bill. She was condesending and id like to speak to someone who cares.
The staff was great--he was able to deal with multiple customers professionally and attempt to deal with the delay apologetically and swiftly. Nice guy, even with the wait. Please share that with his supervisor!!!
Make sure reserved trucks are Available . Upon my early arrival I was informed the cargo van I reserved had not been returned . But I was accommodated with a larger rental . Bottom line it worked out .
Never have a problem @ this location
Always accommodating and friendly
They overcharged me for insurance with out asking me whether I wanted it or not. I made it on time and since they took a while to get someone to help me at the counter, they computer charged me for AN EXTRA DAY and thus ! realizing the extra insurance charges !
A bill that would of been roughly 68 dollars, I was charged 90 dollars for !!
I was not happy and I will not use Uhal anymore.