everything went like clockwork so i have no negative feedback whatsoever
Charles N
Customer Reviews for Abawa & Sons
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Kevin DAwesome experience
joshua mThe experience was very good, it met all our expectations.
Jan MVery professional clean truck great service. Great attitude and a big smile.
Michael JRichard was amazing! He did everything to get me hitched and on my way!
Brian KMr. Ware was very friendly
Adam SThe owner worked with me. He gave me options. He was so professional and a pleasure to do business with. I highly recommend him. Thank you
AMANDA AThe proprietor extremely cordial and helpful.
Robert MThank you
bobby bEverything is fine
antonio mExcellent customer service. Represent your brand very well.
Bobby WMy charge was high but everything went well
RODRIGO SOnce we found it (the map wrongly has it on the opposite side of 78) everything was fantastic. Reserving online was easy, pickup was straightforward, they were very helpful and the truck was perfect.
April HAlways a great and hassle free experience at Abawa & sons. Highly recommend!
Vincent GHad a flat tire I had to air up down the street.
Bryce BOne of the lights on the trailer was burned out.
Daniel DThe rental process was easy and the pick up and return of the truck was seamless. Could not have asked for a better experience. Thank you!
Lori BCustomer Service was outstanding hands down. I will definitely recommend this location and services .
Hermisha Bbad customer service once I discovered the owners error. He refused to correct. I will not use again nor recommend.
Phillip CRichard was a big help during this holiday season. Thanks for everything Abawa & Sons
savalas DAll GREAT
Roy WLow data signal. Add WiFi or cell booster for customers. It took me 20 minutes just to return the truck and had to redo the pictures and return 3 times.
James HGet Mr. Abawa to train the Los Rios staff. Abawa is great! Los Rios sucks.
Bruce HVery helpful.
Rex TI was double charged for a 1 day rental. I will dispute the charge. The equipment was turned in on the same day to the same location. This is not right!
Steven TN/A
Karen HPerfect
Rex TVerry friendly costumer service
SHAQIR KNothing. It's the great people that work at both the pickup and drop off location that make uhaul so great
Ryan MEasy drop off and helpful disconnecting the equipment
Kent HWhen I came there nobody was there. I had exhausted cellphone and had to wait it to be charged to finish the drop off process. That should be possible to do without any cellphone and some people should be there to get the keys, in my opinion.
Oleg MNone
Valentine uNice guy, truck was clean inside the cab serviced by an auto dealer. No surprise charges went well.
Dean DAbawa was great. Very kindly explained what I needed and all the equipment worked just fine!
Kaitlyn TThey were wonderful. No improvement needed.
Kathy BThe unit had a bit of red stick liquid on the trailer floor, but otherwise in good shape.
Patrick CEveryone and everything was great. No changes are necessary.
Michael BPhonominal customer service. Cordial and polite. Would recommend this location to everyone.
Leah SI had excellent experience and best customer service
ESAYAS TVery happy with my experience.
Danny BH y
Luis GNothing, I was very pleased with my service and the truck today.
Cortney MThey were very helpful, and made the drop off very smooth. I’m a very satisfied customer.
ople mThis site was only about one or 2 miles from my home in Lavon, “Texas. It was easy to get to an easy to drop off. I stopped about two weeks before I went to Marion Iowa to pick up the trailer and the girl there was very helpful and made sure that my Hittson, truck we’re ready to go.
Nathan BWorkable location.
Raymond Fsuper easy drop-off experience.
Steve DTrucks steering wheel was very badly deteriorated. Put a steering wheel cover on it. But more importantly, the dolly I ordered was missing from the truck, so I had to move everything by hand! It was also annoying that the office wasn't open and I had to do self check-out. According to uhauls website, the office was open at the time of check-out, but according to the store, they were not.
Kevin GThey allowed us to pick up earlier than planned! They didn't have the unit we requested and upgraded us to larger at no additional charge. Very easy to work with!! Highly recommend!!
Eric HGreat customer service!!! Always friendly.
Danny BRichard was outstanding! The whole process was really quick and simple. It took 1 minute to pick it up and 3 minutes to check out upon return. Exceptional customer service at this specific location. I will definitely refer my family and friends here.
Wissam JSo good so far
Muluyesus EThe facility was fine. The problem was how hard it was to get access to the truck. No one was there and it took me over an hour to finally get on the road. It was a very frustrating experience that made me late to my movers and cleaning lady.
Kevin ATake the dolly and blankets that are preloaded out of the truck. This is valuable loading space. If we wanted that, we would have rented it.
Ronald FDon't park trucks in mood Also, poor service in the area, took a very long time to process mobile pickup
Dariusz KNotifying customers where the equipment is to be picked up or have it available at the place you originally requested and have all willing dealers available for drop off locations not just your corporate location
Darren SBrakes were horrible and steering as well.
Leslie N