When the time we pick up the car the lady gave us a wrong key. The gas only 1/2 and the paper showed more than that. We cleaned the car when we returned and we got charged for $25 cleaning fee. That is ridiculous!!!!!!!!!!!!
Yongfeng H
Customer Reviews for Crown Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Purchase them a new printer.
ben mSuper easy return process, gal in the office was very pleasant
Gary FTruck was completely garbage loss of power an barely could make it up a small hill, the truck also was dirty I had to sweep it.
Todd PDebbie was great!
Javier LThe location and customer service was excellent. The van was older, which is fine, but it made a really bad engine noise when accelerating. Something was not normal, even for a van with 147,000 miles. My biggest issue was the cost. Claiming $29.99 a day plus $1 something per mile is fine. But I had the van for 3 hours, drove it for maybe 20 miles, and my total cost was $140. That's just not right.
Joseph RThe truck needs brake work!!!
greg fThe guy at the Cypress St. location was supposed to reserve a pick-up hear ,but got there ,and he had Reserved it at a different location ,so had to wait till the next day to rent the truck! Have you people at the cypress st. Location pay attention to what there doing the manager at this location Said the people at cypress st. Do this all the time!! 🤷♂️🤔🤔🤔😲😲😲😱😱😱🤯🤯🤯
DAVID SThe staff was awesome and even went out to warm the truck for me while I finished up the paperwork, it was pretty cold out. Big yes on a good recommendation. Thank you
Robert B