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AMY W
Customer Reviews for Jaybird Remarketing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy drop off after the 2000+ miles I was very satisfied
MARGARET PThey were out of the desired size I wanted but the vendor accommodated me and im glad he is within the neighborhood.
Melika WVery polite and professional. I was able to get the u-haul in and out In a quick amount of time. It was easy to return and drop off after hours. Thank you for a good experience.
alex sEverything was great. Had a problem on the road great service.
gerald sHad issues with trailer wasn't attached to truck properly pivot nut was locked and chains were jammed tight making it impossible to use correctly
Michael GIt would have been easier to let it be known that pictures of the truck need to be taken at the beginning of check out. That way it would be done before locking up and doing other things first. but other than, that it was a great experience. I would use your service again. thank you
Norma WThe guy running the place ripped me off 66$ when I only ordered the 19.95 truck then tried to charge me more
Lynn YNo one was there at 130pm on a Friday afternoon. Be sure to bring your phone and download the app to handle the return process...
Eugene MJay was a welcome surprise. Very helpful. Good folks there.
david bCheck everything before renting
Christopher HWe have a U-Haul rental site 3 miles from our home. We were told they didn't have the trailer we needed so we had to drive 32 miles to get the trailer. We wanted to return it to the location close to us but were told no, we had to bring it back to they location 32 miles from our home. This was extremely inconvenient and we used a lot of gas driving back and forth twice.
Terry ABox area of truck has multiple candy wrappers, mud, dirt, and garbage on the floors. The cabin of the truck reeked of cigarrettes, the floor boards where full of sand, and strange stains of different colors covered the floor and upholstery.
Christopher EGreat customer service
Travis SI checked that we needed a utility dolly and an appliance dolly. When my brother and husband picked up the uhaul they never opened the back to check we had everything. We were charged for ut, and that’s fine it’s our fault for not checking, but I don’t want to be held liable for it not being available for the next person. Otherwise the experience was excellent.
Stephen WAbsolutely nothing, the customer service received was superb. Better than expected!!!! Very nice people.
RENATA AThe owner of this location is awesome! I was having trouble loading the pick-up information on my phone and he helped me so much. Great guy!
LARAVEN TUse this location for dispatch and receipt of uhaul s’more often. Quick efficient and thoroughly checked the unit upon return.
Dean SThis location was a dirt driveway/lot full of potholes.
Brian S