Customer Reviews for Advantage Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Advantage Self Storage
Easy access to facility. Quick check in. Nice staff. They recommended I contact UHaul about troubles with this truck.
The dealt with two ladies at this location on it was a very good experience. Friendly and knowledgeable.
The agent should ask the customer if they need supplies like boxes, etc. Thank you.
The clerk at this location, I believe her name is Cloe, is very personable, knowledgeable and competent! A pleasure to do business with! Thank you!
Everything went smooth. My storage unit was ready on time and was presented clean and ready to move into.
I would say to make sure the person working in the office needs to know what's going on when it comes to rental returns.
I cannot count on Uhaul to have my equipment on the right day or in the right place. This is the second time in two weeks my truck and trailer were not available in the same place at the same time as requested and confirmed. I do not believe the Uhaul confirmations anymore. I had to leave work a half a day early to accommodate Uhaul. It cost me 200.00 for taking off work early to accommodate. Once I was committed to this reservation I had not alternative for other arrangements. I am very disappointed with my Uhaul experience. There was nothing wrong with the location, the problem is with Uhaul corporate dispatching.
Have Truck and trailer at same location. We wasted 3 hours obtaining both vehicles.
all is already of a high standard. the employees are very proffessional.
Agent was very helpful, fixed problems from the pick-up location.
Very unhappy with the service
This is not the first time I have rented a truck from this location. All the ladies I have encountered there are top notch! I wont go anywhere else for my U Haul needs. I am a tough customer since I used to rent U Hauls for many years.
The experience was fine except for the fact that they were late opening so we sat in the parking lot and waited almost an hour. Website said they opened at 8:00am but no one showed up until 9:38am.
Unfortunately, my experience was not good. In the first 150 miles of my trip, I had a tire go flat and the air conditioner go out. Although the tire was fixed somewhat quickly, the air was not. I had to finish my last 800 miles with no air. I then I encountered power steering problems, as well as low coolant issues.
Very friendly and helpful!! My storage unit was very clean and it looked brand new.
Diana was very helpful and professional. Facility was clean. Everything went very well.
Caretaker was helpful after we found our RV tire in broken glass in space assigned A previous breakin? Glass had not been removed. No after-hours security? I trust that will be amended promptly.
The process went smoothly. The employee was friendly and efficient. The storage unit was clean.
Clean and secure. Good price.
Unit was available when promised, and was clean and ready to move into. Staff at the facility are very professional.
When we arrived Chloe was very helpful and outgoing with a great attitude. Place was clean unit was clean overall a good experience and would recommend.
Very clean facility. Unit was larger than I expected for $45. Best storage unit I have rented.
I was very pleased with the facility and the service received. I am glad I chose this location :
staff very friendly and helpful.
We were told office closed at 4:30 p.m. but gates were open until 7:00p.m. We arrived with our travel trailer and 5:00 p.m. No one was there and gates were locked.
Great people,nice large yard,we used their storage and thay are new clean and secure. Centrally located!
Everything went as discussed by phone with the facility. I am very satisfied on the move-in process.
she couldnt find my reservation was RUDE as soon as we walked in WOULD NOT reccomend that place dindn`t gat a unit there very sad for us