Customer Reviews for All Air Conditioned Self Storage Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Air Conditioned Self Storage Inc
The pick up location did a good job in getting set up. However, originally I selected a location closer but was emailed that I had been changed to a different location; however, that location did have my trailer. But did locate one at Lake Worth which accommodated me.
After getting this drop off location from where I picked up the truck, I was later called and told to drop the truck off at another location, when I was on my way to the drop off. When I got to the drop off it was closed and I had to make a call to find out what to do with the truck. I took photos of the truck mileage, gas level and inside cabin to show it was clean, since no one was there to check it out. Moving is stressful enough without having more confusion. While the people I spoke to were all pleasant enough, I think your organization is very DISorganized. I would think twice before renting a truck from you again.
Tom is the best - and everyone should rent UHaul at this Lake Worth location - I am in my 60s and Tom always makes me feel like I don't have to worry and makes certain I have what I need for moving, and it always works out - this is the 2nd time I have rented from Tom and I would not want to go anywhere else!
Do routine maintenance on the trucks. Mine was so very shaky, it could not exceed 55mph. The drive took a day longer than expected.
The brakes made a lot of noise and the vehicle required extra distance to stop.
Great service great people
They are so accommodating and really nice.
Very friendly and accommodating! We will use them again!
The only good thing is I detached the liability from my truck.
Guys offered to help hook up my trailer even though I said I could do it. They made sure I had no questions then and there.
If I had known I didn't need to drop it back off at the place or rental that would have saved me an hour drive round trip.
Over all a good experience. Thanks
Excellent costumer service ,the lady was very helpful and kind
Ordered 26 foot truck and had to use a 20foot because they did not have keys there for the 26 foot. So we had to make a double trip = double mile. Person working said they would only charge .50 per because of issue...We were charged the reg. .99 per mile...called about charge and that person said the person who rented it didnt know what he was talking about...NOT MY PROBLEM!!! But it was there problem that they didnt have my correct truck for me.
We were very pleased with the treatment we received at this rental office and would highly recommend it to others. The staff was friendly and helpful.
The equipment was so dirty my hands were filthy black. I had to use an old hand towel to sweep dirt and rocks from truck. The cab smelt as did the steering wheel. I felt like my belonging were transported in a dump truck.
Get rid of all the scary, drug addict types of people hanging around. I was glad someone was with me.
Dirty inside truck when picked up, cig. ashes all over middle section and ashtray.
I did not choose this site, I wanted Coastal tech 832 N Dixie Hwy, but you switched me, I wanted it closer to my house, so less miles, I did not like that you switched me, you should honor me my $50 guarantee you mention on your website.
This location I returned the truck to at 6pm was bad, it had a lot of vagabonds drinking alcohol around the trucks sitting on them and trying to get inside, did not seem safe or well guarded.
Overall, truck was fine, not happy with switch to this location, truck is so so. Don't let people smoke inside, it had cig ashes all over the inside.
Improve quality and honor original site chosen.
Early morning pick up's...coffee.
The Customer Service Reps at this facility are fantastic examples for your company of dedicated employees. They are spot on in everything. Could not have been more satisfied. Thanks.
100% above and beyond just a regular U-Haul rental.. and I rent 20 -30 times a year.. Awesome.. Thank you !!!!
Excellent customer service and all equipment is well maintained.
Tom, the manager was so helpful and accomodating. He made everything very easy.
The staff was very nice and accommodating. I had a long wait.
Very nice personel management. Clean place and good security.
The storage facility was clean and the people running the facility were extremely nice and friendly. I will definately recommend this place for storage
storage unit was clean and big enough for me to store all my items
Very friendly and helpfull people
Nice, clean facility that is relatively new. Great folks working the counter were very friendly helpful, and reside on-site - A nice bonus for security reasons. Convenient U-Haul rentals.
Staff was Great and very helpful
The managers at this facility were very helpful and friendly.
Very good reception.Answer all my concern and need
Called All A/C Self Storage on 7/27 in order to move my household goods. They would not honor the UHaul 1 Month Free Certificate.
The staff here was very helpful in helping me select the proper sized unit for me and went above and beyond to make sure that my move went smoothly. I highly recommend this facility.
I couldn`t have been more pleased with the ease and service I had. Moving is never easy, but I wasd pleased I picked ALL A/C SELF STORAGE, Lake Worth. Great Deal, Great People, and Great Experience
We were given the opportunity to choose the approximate location of unit. Very helpful for our move!
Ken was extremely helpful and kind. I will recommend this facility because of him.
Although it was a busy morning at the facility, I received prompt, competent and courteous attention. Everything was ready for me as requested.
GREAT OVER THE PHONE CUSTOMER SERVICE, I SPOKE WITH KEN AND HE WAS VERY ACCURATE AND VERY RESPECTFUL.
Easy location to find, very accessible and clean. Good security.