Customer Reviews for All Ac Self Storage Lake Worth
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Ac Self Storage Lake Worth
the van STANK horribly of stale cigarette smoke.... Other than that, the rental process was great - quick, easy and affordable.
Great experience. Pleasant help at counter
I just opened my email to see my receipt and I was charged for a dolly and pad fee which I never ordered or used...I told the rep that the dolly was bouncing around the truck and was not attached . he said no problem and I wasn't given a receipt and was told it would be sent to my email...surprised to see being charged for something I didn't order or use...why us your dolly when I had my own dolly and flat carts ???? I was so tired when I got home and just saw this on my email...what a rip off....
Rated the location as average due to the large number of homeless folks hanging around on the property. We didn't have any problems but it was a little concerning. Would highly recommend the storage units. Very nice inside and reasonably priced.
Called a head to verify drop off time & staff stayed late to allow me to drop truck.
Tom went above and beyond to help me with my move! Great customer service.
Uhaul broke down and homeless people sleeping at location
Tom was very professional and helpful...
Great customer service, the trucks are very clean and maintained.
As a disabled veteran the staff treated me with the utmost respect. Their assistance was invaluable.
Good deal excellent service
Returning the truck was an absolute disaster. I called the 1-800 number when getting to my destination to return the truck and was sent to 4 different locations before finally being given an appropriate return site. The first U-haul site did not exist, instead I ended up at a house in a very unsafe neighborhood. (I found the correct address since I used 3 gps devices to pinpoint my location). The next location I was sent to by the U-haul representative was also problematic as I was told by the site that they will not accept my truck because they were full. Hence I asked them if there was another site around the area where I could drop off the truck and was sent to a location which was not open or have 24 hour drop off. Once again I called the 1800 number and was given an address which was given 2 different addresses after I told the representative of what happened. Finally after about 2 hours of unnecessary driving, wasting gas and time I found a 24 hour drop off center.
This was a huge inconvenience and although my family and I have used U-haul for most of our moves I will probably use another company and advise others to do so in order to avoid such poor customer care.
This drop off was a very easy in and out. I will use this one again. Also fast, fast, drop off service. Much appreciated. Thank You!!!
Excellent u haul dealers new equipment. We had everything wall great
Everything was fine . I dropped the truck off and Paul did his job .
Tom, the manager was so helpful and accomodating. He made everything very easy.
The staff was very nice and accommodating. I had a long wait.
Very nice personel management. Clean place and good security.
The storage facility was clean and the people running the facility were extremely nice and friendly. I will definately recommend this place for storage
storage unit was clean and big enough for me to store all my items
Very friendly and helpfull people
Nice, clean facility that is relatively new. Great folks working the counter were very friendly helpful, and reside on-site - A nice bonus for security reasons. Convenient U-Haul rentals.
Staff was Great and very helpful
The managers at this facility were very helpful and friendly.
Very good reception.Answer all my concern and need
Called All A/C Self Storage on 7/27 in order to move my household goods. They would not honor the UHaul 1 Month Free Certificate.
The staff here was very helpful in helping me select the proper sized unit for me and went above and beyond to make sure that my move went smoothly. I highly recommend this facility.
I couldn`t have been more pleased with the ease and service I had. Moving is never easy, but I wasd pleased I picked ALL A/C SELF STORAGE, Lake Worth. Great Deal, Great People, and Great Experience
We were given the opportunity to choose the approximate location of unit. Very helpful for our move!
Ken was extremely helpful and kind. I will recommend this facility because of him.
Although it was a busy morning at the facility, I received prompt, competent and courteous attention. Everything was ready for me as requested.
GREAT OVER THE PHONE CUSTOMER SERVICE, I SPOKE WITH KEN AND HE WAS VERY ACCURATE AND VERY RESPECTFUL.
Easy location to find, very accessible and clean. Good security.