Customer Reviews for All Air Conditioned Self Storage Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Air Conditioned Self Storage Inc
Vehicle got terrible gas mileage. $40.00 in gas to drive 98 miles. Thats 7 miles to the gallon. Rediculous! Lower the per mile charge. Didnt it use to be 50 cents? 99 cents per mile is too much.
the pickup location was great and speedy process, however, the booking online and changes that were made without my knowledge were less than desirable and no phone calls or emails concerning these changes were upsetting. Otherwise, the pickup and drop off locations were excellent!!!
Tom was exceptional. Will continue to use his Uhaul services from now on. Thank you for his professionalism.
Tom is the best - at the age of 68 as a woman I always feel that Tom is willing to make sure I have what I need to have a safe trip - this is the 3rd UHaul at Tom's AC Self Storage and everything went smoothly. I would always recommend this UHaul to anyone - and the reason I do not even look at the rates of UHaul competitors. Thanks again, Tom!
Excellent service. Was told equipment wouldn't be ready until 430, but received a call from the pick up location telling me I could get early
awesome manager Tom lake worth brunch near at pbcc
Tom & his staff were very helpful.
the truck was very old and to many issues, after 40 mph they shake like is going to come a part, starting the engine take a while, shifting transmission in to reverse, you have to wait like 2 minutes to start moving and also makes a loud noise.
we waste a lot of time renting this truck, very bad experience
the only problem was that the truck came with 1/4 tank of gas. that required me to obtain gas right away. trucks should always come with 3/4 tank or more.
Thank you so much Tom, everything went great, very efficient, just the way business should be done. Maybe you could give comcast some customer service advice.lol Bill and Donna Frank
Have a manager call me
perfect!!!! fast and great customer service. I will come here again. thank you
The wait was longer than I would have expected to pick up on a Sunday morning, but the van was brand new, the staff were friendly, and it ended up costing less than I had anticipated. Overall, I was happy with the whole situation. They even have a super friendly cat that hangs out in the office!
From the courtesy call about my reservation to the pick-up then drop-off after hours. This location was above and beyond in their representation of your company & products. Very happy.
Tom made it so easy and was so helpful in our rental.
He was very flexible with us when we had to keep the truck a little longer. 5 STAR *****
The pick up location did a good job in getting set up. However, originally I selected a location closer but was emailed that I had been changed to a different location; however, that location did have my trailer. But did locate one at Lake Worth which accommodated me.
After getting this drop off location from where I picked up the truck, I was later called and told to drop the truck off at another location, when I was on my way to the drop off. When I got to the drop off it was closed and I had to make a call to find out what to do with the truck. I took photos of the truck mileage, gas level and inside cabin to show it was clean, since no one was there to check it out. Moving is stressful enough without having more confusion. While the people I spoke to were all pleasant enough, I think your organization is very DISorganized. I would think twice before renting a truck from you again.
Tom is the best - and everyone should rent UHaul at this Lake Worth location - I am in my 60s and Tom always makes me feel like I don't have to worry and makes certain I have what I need for moving, and it always works out - this is the 2nd time I have rented from Tom and I would not want to go anywhere else!
Do routine maintenance on the trucks. Mine was so very shaky, it could not exceed 55mph. The drive took a day longer than expected.
The brakes made a lot of noise and the vehicle required extra distance to stop.
Great service great people
They are so accommodating and really nice.
Very friendly and accommodating! We will use them again!
Tom, the manager was so helpful and accomodating. He made everything very easy.
The staff was very nice and accommodating. I had a long wait.
Very nice personel management. Clean place and good security.
The storage facility was clean and the people running the facility were extremely nice and friendly. I will definately recommend this place for storage
storage unit was clean and big enough for me to store all my items
Very friendly and helpfull people
Nice, clean facility that is relatively new. Great folks working the counter were very friendly helpful, and reside on-site - A nice bonus for security reasons. Convenient U-Haul rentals.
Staff was Great and very helpful
The managers at this facility were very helpful and friendly.
Very good reception.Answer all my concern and need
Called All A/C Self Storage on 7/27 in order to move my household goods. They would not honor the UHaul 1 Month Free Certificate.
The staff here was very helpful in helping me select the proper sized unit for me and went above and beyond to make sure that my move went smoothly. I highly recommend this facility.
I couldn`t have been more pleased with the ease and service I had. Moving is never easy, but I wasd pleased I picked ALL A/C SELF STORAGE, Lake Worth. Great Deal, Great People, and Great Experience
We were given the opportunity to choose the approximate location of unit. Very helpful for our move!
Ken was extremely helpful and kind. I will recommend this facility because of him.
Although it was a busy morning at the facility, I received prompt, competent and courteous attention. Everything was ready for me as requested.
GREAT OVER THE PHONE CUSTOMER SERVICE, I SPOKE WITH KEN AND HE WAS VERY ACCURATE AND VERY RESPECTFUL.
Easy location to find, very accessible and clean. Good security.