Customer Reviews for All Ac Self Storage Lake Worth
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Ac Self Storage Lake Worth
I made a reservation a few days early to make sure I had a 10 ft truck at the location close to my house. Not only did they not have a 10 ft truck, there was no uhaul personnel there that day and had NO trucks anyway. I looked online to find the closest place that I had the truck I wanted, but when I called they only has the 14 ft truck which costs more. I then called the opp number to have them find a 10 ft truck close by. I went to the place, which was several miles away, they only had the 14 ft truck again. Luckily the guy was nice enough to give me the same rate. This isn't the first time I made a reservation for a uhaul truck only to to pick it up and it not be there.
Tom is awesome, he is very helpful and friendly.
Very professional Staff...will use Uhaul again
Gas tank only had 1/4 tank was told it had 5/8 tank.
Only thing I could say is the passengers window was broken and would not close all the way. Had to listen to the noise for 12 hours.
Everything alright and already done what else you want to add
Overpriced and misleading
The employee told us we could return it ANYWHERE in Jacksonville Fl. I have used UHaul many times to take our belongings to the area, and when I went to the closest UHaul they told me that the originating person had put a SPECIFIC location for the trailer to be returned. I HAD TO DRIVE AN EXTRA 32 MILES TO A VERY BAD AREA THAT I HAVE NEVER BEEN TO!! I WILL NOT USE THIS LOCATION AGAIN.
had a little problem with the initial call wanted to get a closer loca and the 800# canceled the reservation. But, All A/C had the change locally.
be much more specific when answering questions presented do not skirt around questions asked and rush one thru as if they are trying to hide something and all trucks need to have signs on them with price and miles as that was never really explained when i asked on miles his reply up to 50 miles i said again miles info up to 50 miles and nothing said about the mile charge and the truck DID NOT HAVE THE PRICE ON THE SIDE NOR DID IT HAVE PLUS MILES I feel ripped off and would like my miles fee refunded as if he would have said that I would have shopped about he is way to evasive for me/
I misunderstood the fuel level that I needed to return the truck with (1/4 tank) and put in 1/2 tank ($60.00). I would have appreciated some sort of credit for that, but when I mentioned it I was not offered any.
I dropped off the trailer on 10-06-14. I am being billed as if I had the trailer for a long time. I used the trailer on Sat 10-14-14 and returned it on 10-06-14 at 0930.The man who checked it out to us said that we could return it on monday at 0930.And would only be charged 31.75 total.Now the charges have gone to over 260.00. Uhaul I need this strighted out . S Eames
Tom, the manager was so helpful and accomodating. He made everything very easy.
The staff was very nice and accommodating. I had a long wait.
Very nice personel management. Clean place and good security.
The storage facility was clean and the people running the facility were extremely nice and friendly. I will definately recommend this place for storage
storage unit was clean and big enough for me to store all my items
Very friendly and helpfull people
Nice, clean facility that is relatively new. Great folks working the counter were very friendly helpful, and reside on-site - A nice bonus for security reasons. Convenient U-Haul rentals.
Staff was Great and very helpful
The managers at this facility were very helpful and friendly.
Very good reception.Answer all my concern and need
Called All A/C Self Storage on 7/27 in order to move my household goods. They would not honor the UHaul 1 Month Free Certificate.
The staff here was very helpful in helping me select the proper sized unit for me and went above and beyond to make sure that my move went smoothly. I highly recommend this facility.
I couldn`t have been more pleased with the ease and service I had. Moving is never easy, but I wasd pleased I picked ALL A/C SELF STORAGE, Lake Worth. Great Deal, Great People, and Great Experience
We were given the opportunity to choose the approximate location of unit. Very helpful for our move!
Ken was extremely helpful and kind. I will recommend this facility because of him.
Although it was a busy morning at the facility, I received prompt, competent and courteous attention. Everything was ready for me as requested.
GREAT OVER THE PHONE CUSTOMER SERVICE, I SPOKE WITH KEN AND HE WAS VERY ACCURATE AND VERY RESPECTFUL.
Easy location to find, very accessible and clean. Good security.