Customer Reviews for All Center Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Center Automotive
We came to this location due to the fact that the Lola Lane location where we went first was a horrible experience. The young ladies there were rude, vulgar and lacked customer service at every level.
Mark, whom we dealt with was very helpful and knowledgeable giving us all the needed infor regarding the truck rental. Would do business with him again.
Great customer service , very nice people
The u haul I rented needs alignment very dangerous would swerve too much I had to go slower than normal took me longer to get home. I was told u haul was a recent new truck with low miles I've rented before from this location so I trusted u haul wen they let u take a truck that they claim is new but is dangerous to the driver
I cleaned it like I was told and had back the same day. They promised me a price and got charged more. Will not tell friends or familyto use this company. Don't make promise u can't keep. Poor service
These dealers were very helpful with very good customer service. Will use again.
Mark @ the location was very accommodating. The vehicle was clean and in good running order. This is the third time I have rented from this location.
The U-Haul manager at this location is a fast talking deceiver. He tricked me into signing an insurance paper by calling it a "faith move". And made out like he was not charging for the dolly. I reserved a 24 ft truck 2 weeks in advance. Only on the day I was to pick it up, was I informed they only had a 20' truck. But, he said, paraphrasing, that he told the hire-ups that since they didn't have a 24' truck he was giving me the 20' truck at only $19.95, and at a lower rate on mileage, and the dolly. Making it sound like the dolly was free. Now by me only having a 20' truck made it necessary to make 3 trips to the storage unit, rather than only 2, as in my move out of my house in March. This made the total $91 & change. A 24' truck in March only took two trips, and the total cost was only $58. So why would a 20' truck cost more??? Because he did not inform me I was buying insurance (I never do that). If I had known what was going on I would have declined it. He took advantage of a senior in a state of stress & hardship! Deception is the same thing as lying.
However, I would recommend the U-haul "D&P Mini Storage on Appaloosa as a good, truthful place to rent a truck. I used him in March and he was honest, explained things well, etc.
Wonderful serVice on both ends
I had no issues at all with this business.
I went in on a Friday, with reservations, and the manager said come back Monday. One of his employees helped me anyway. The manager said, "I'm calling U-Haul and telling them to stick this all up their ass". Very unprofessional.
Quick, efficient service. Courteous too.
I appreciate how he, (Mark) worked with me and waited until after his regular hours to make sure I could get the truck due to my emergency. Thank You so much I will definitely be back and will let friends and family know about this u-haul location.
employ taller elves when building trailers
everything went like clock work Thanks
Very pleased with the whole u-Haul experience! Thanks so much!
Again, folks were helpful, but busy.
It would be hard to improve this location. They where great to deal with. Thanks AL