Customer Reviews for All Day All Night Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Day All Night Storage
I understand about safety, but I safely made the trip in 3 days without driving hard and I believe credit should have been given for the 2 days I didn't use.
The people I had to deal with had no idea what they were doing.
Due to Uhaul rules I was charge 6 dollars and change because the gas tank was not completely full, however with the weekly rate and 750 miles I only used approximately 400 miles but would not be refunded for the unused mileage. However had I gone over by 350 miles you surely would charge for that. Ridiculous double standard, not happy with Uhaul rules and will think twice before using Uhaul again.
I'm being charged a little over $15 for gas when I put the tank back to half like it was when I got it. Had to drive to three different locations to try to drop it off. Your drop off sights on your website are incorrect. By the time we drove all over Saraland trying to find a place I ended up calling your 800 number and talked to the lady until we finally found a location. The gas was barely under the half way mark. I don't think this is fair to me since the first location I could walk to in less than five minutes. The other is a used car lot that was blocked in. The other didn't have a drop box for the keys. Yet the one on the other side of town was the only one that had trucks on the lot an a drop box. I don't believe I should be taken for granted on a few gallons it took to finding find a real location for drop off. If this is how it's going to be then it is the first an last time I will ever be rented from you. An i have no problem with spreading the word to everyone I know. Like anything else, if you do someone right they might tell a few. Treat someone wrong and they tell the world. Feel free to contact me about this situation. 2516443459
Very courtious ladies in the office