I have photos. They let me leave with check engine light on, when I brought it to their attention. And the console lights did not work so I didn't see my speed limit all night. I'd love to talk
Ashton S
Customer Reviews for All Pro Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just make sure the wheel strap come along part is properly maintained so they do not loosen up while driving
john wLocation was very nice and staff helpful. Whoever inspected this truck did not do their job
Joseph MShe was so helpful and great location
Erin Ti had no clue an attendant would not be at the location and i would be required to do everything myself .. including having to sign on to be able to access the vehicle .. this was very incon
Donna CThis shop was great. Lady was funny. However it made no sense to make me drive an extra 70 miles round trip to a different U-Haul than I had requested.
Tiffany MVery unprofessional. They originally sent me to a location that was closed and when I went there I had several problems picking up the U-Haul and they canceled my reservation then I had to make a new reservation and it took hours to finally be able to rent a new one. Very bad experience.
Skylar FI dropped of the truck when the business was closed so I can’t really rate them.
Niel CFriendlier personnel
rafael cFriendlier service.
rafael cEverything was very professional...vehicle was ready, not one delay...outstanding moving experience!
Eugene DNone
RICHARD SThe location was amazing it was registering online thru uhaul.. we booked it but it came out as one way not local.. but everything else went smooth especially it was last minute pickup.
Lynn GN/A
DUNEL NExtremely helpful and friendly.
Lee HWe had the trailer less than 24 hours and it cost us $200. Ridiculous, but we had to have it so we had to pay it.
Michael CThis drop off location was closed,but spoke to some on the phone, was informed this was a 24hr service location, but was told no one would be here until monday.
THOMAS BThe staff at this location were very friendly and efficient. The truck that I rented was in perfect condition. I will rent from this location again.
randy wTruck was fine. You need to blacklist Carolyn Webb. That woman is crazy. I mean, total batchit insane. Yelling at me for helping load it, I just sat in the truck
Carolyn WVery nice people. Helped me out very much. Thank you
george mJust continue your friendly and helpful service.
TOM RI rented a dirty truck, both inside of cab and exterior of truck. Manager said "don't worry about it" I'll take care of it when.you return truck. Upon reading my final receipt THEY CHARGED ME A 15.00 CLEANING FEE!!! Sorry outfit! I was in a bind for a truck this size which is why I even rented it. I won't go back here again.
Michael WCheck the equipment before renting to customers
Parish WWe dropped off the truck 2 hours early, and since there was no one inside, we gave the keys to someone working on a vehicle in the front bay. Our contract says 120 miles, but they sent me an email that I am waiting to hear back about billing me for 37 miles over the 34 I was supposed to take the vehicle. I sent them a copy of my contract stating 120 miles, but haven't heard back yet. The $16 isn't going to break me, but I took that location as the drop off to save money, not to spend more. Parking was difficult in the U-haul truck.
Heather LTime spent reserving was long, and I had a confirmed reservation. Otherwise, they were very nice
Nicole NThey were very helpful and helped us retrieve a very important document.
william mNo parking. Also was 24 miles from my home, closest you had to me which is ridiculous.
Joanne MThis location lacked indoor facility to keep some moving materials out of the weather. This time I only needed an appliance hand truck which was located outside and was not clean. I cant testify to any other equipment but the facility was not in the best of condition. Cleanliness counts.
james cWonderful rful
shelia gWonderful customer service
shelia gawesome service.
Sherri WYou can contact me..to figure out why I have been charged twice for a one way trip less then 124 miles I have already call and I am waiting for someone to contact me.
cindy hYou did just fine as far as I was concerned.
Robert CGreat customer service would definitely recommend using this location again in the future.
jason tNice and easy pickup and return
Todd NThe trailer was older and really should be overhauled, not the locations fault. They were so helpful switching me from a smaller trailer to a larger trailer. Normally I don't visit a service station vice an actual UHaul store, but was very pleased.
Dawn iI was unaware that the location for the trailer pick-up could change, and I was given very little notice that I would have to travel a much longer distance to get it. You need to make it much clearer in your literature that the location a person reserves for trailer or truck pick-up may change significantly. That part of the experience was extremely unpleasant, and casts a shadow over the rest of the experience which was outstanding. I can't say enough good about the personnel involved - very professional and pleasant to deal with.
Ray MTrailer leaked - wet stuff being carried
James CVery nice people to work with. Highly recommend this location in the future.
robert cNothing. Very nice experience.
Raymond FFriendly and fast. Thanks
johnna mDon't try and say there is less fuel in truck then there was. It was returned with the same amount, But yet charged for it saying there was less in it.
Zachary G