Customer Reviews for All Safe Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Safe Mini Storage
This is the 2nd of 3 times I will be using Uhaul, and both the pickup and drop off sights where excellent and very helpful and courteous. Thank you for being there when I needed it.
Mr. John Taylor
It was hard for manager and a customer to hook the "S" rings on. When I tried to take them off no problem, but couldn't rehook. Even with hitting them with a tire iron.
Called the UHAL support line and we did buy insurance. But since I had unhooked it,they couldn't help me. Check on a few places in area, and they came back with quotes of $80-$150 just to rehook the trailer.
My question is if it was very tight for the manager, who knows how to hook up. Why wasn't I provided the help that was needed.
Have the product that we reserve available. And when it's not, actually notify the customer.
Very good customer service.
She was very unorganized and rude, she also couldn't explain policy on the free one month with a one-way truck. Had an attitude about things I bought up involving the Uhaul. I will probably never use Uhaul again due to my experience!
Location was closed on drop off day (weds) so I didn't go inside or see anyone
wish we had known prior to renting the trailer that they were not waterproof. we rented just because of the rain. and our new mattresses got wet. not good.
Very helpful, in a bind owner waited 45min after closing. We thank you so very much.
The trailer I rented was not hooked up properly, it jumped off my hitch when I crossed the railroad tracks I had to stop and hook it up properly before I could go. Luckily, I wasn't on the interstate or it could have done a lot of damage.
More than pleased with our experience at all-safe. The employee certainly went above and beyond to help us
Very pleased with the facility. The employee was more than accomodating our needs and did not hesitate to go above and beyond for us.
Very good storage facility
The staff was EXTREMELY helpful and courteous. She went above and beyond to make sure we were happy and properly accomodated.