When I went online, I chose a 25’ truck that would be $95 if I returned it to a certain location in Waco which is 30 minutes from where we were moving in the UHaul truck. When we transacted our business to rent the truck, the total was $229+. I asked the man we were renting from and he said we would get a refund when we returned the truck to the Waco location. Before we drove all the way to Waco to drop off the truck, I called Customer Service and they told me that once I have been charged the full amount there was no changing it so we decided to drop it at the nearest location. Very disappointing to say the least.
Linda G
Customer Reviews for Cross Road
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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