Customer Reviews for American Checker
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of American Checker
NOT recommended. I dropped off U-Haul and when I returned my keys, the girl working there wasn't talkative and appeared very sleepy or hungover. Turned out she didn't check my truck back in and I got a call from U-Haul 5 days later saying the truck was never checked back in. Again, not recommended.
The office was pretty shabby and smelled like smoke. Location was very convenient though.
I would recommend this location but I would be very unlikely to recommend uhaul in general to anyone that is moving. I have used them a few times now and every time they seem to mess something up and make moving day a nightmare and very stressful. either its overcharging, loss of reservation or not having the right equipment for the move at the right location. This time it was the reservation that tacked on an extra 30 miles to the trip since they moved my pick up location and never told me till I went to go and pick up the truck the day of moving. This also cost me about 2hr of moving time on an extremely tight moving schedule!
Really nice people working at that location. Both ladies were very friendly and understandable. The truck was great, the move went smoothly. Just perfect.
The truck itself has a u-joint going out (clang in driveline with each shift). It would be unfortunate for the next person if this truck continued in service without repair. Office experience was far above the usual U-Haul standard.
My pick-up time was 9 AM, we showed up at 9:15 and there was a note on the door that she would be right back and didn't come back until 9:30. It was a bit frustrating to have to wait on a busy moving day.