Customer Reviews for American Checker
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of American Checker
They guys was very nice, but the location was weird. It was a dirty house that smelled like smoke. Again though, the guy was very nice and professional.
Honor product, location and service as originally quoted. The new location for product, and service was not acceptable. Office lacked quality appearance. Could not obtain insurance information (computer issues), was not provided full contract paper work. Departed the location with concerns and disappointment.
My experience was not good. The location is a dilapidated house that should be condemned. I was afraid to walk up to the porch as it looked like the porch might fall in at any time.
I reserved the vehicle for 1 day and was told the day before what the cost would be. When I went the next day to pick up the vehicle, my cost for the vehicle had doubled and the dispatcher did not know how to correct it. Finally, the dispatcher called the home office (somebody) to help her.
When I went to take the vehicle, the drivers side door would not open. The drivers seat is equipped to accommodate someone who is 5 feet tall. I am 5ft 7in tall. The steering wheel was about 4 inches from my chest.
When I returned the vehicle, I was told by the dispatcher that she did not know how to print out a receipt with the charges for using the vehicle. She expected to me to just leave without a receipt. She would take care of it and send the receipt in an email. I refused and she had to call the home office (somebody) again to talk her through getting the paperwork completed.
I would recommend this location ONLY because it may be available when other UHAUL locations do not have vehicles to rent. I would, of course, tell them about my experience.
seemed very unorganized. didn't charge me until later that night and was unable to tell me how much it was all going to add up.