Customer Reviews for American Muffler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of American Muffler
It's the main office that is bad. The local dealers are wonderful
I was charged twice as much for lesser equipment three weeks later. The truck was filthy and sticky inside the cab. The back of the truck was not clean either.
I was extremely please with the service I received. After I got off the phone with the U-Haul 800 number I was very un happy. So I went to location and they were great. It would be nice if going to a location to reserve a truck or trailer were possible cause I would just as soon NOT have to talk with anyone that to me seemed not know what was going on .
Because of the amount of rain this area has received the location was muddy. It would be better if there was a little road base getting back to the area where the U-hauls are kept, other then that I WOULD recommend this place. The owner's are very nice and worked with my schedule. I had a great experience.
Donna was wonderful. She handled every detail with care, compassion and competency.
The U-Haul rental business was clearly a side business, and the shop was small and the normal moving supplies were limited, but the rental was handled professionally, and it appeared that they do a better job of maintaining the U-Haul equipment than many.
the cab reeked of cigarettes. I had to spray it down with lysol to withstand the smell.
Excellent on all accounts. Thought a bit expensive though.
Make sure the rental truck is in good working condition
the lady who helped me was very friendly and helpful w/ extending my rental and accommodating my schedule.
help was provided in connecting and disconnecting the trailer; much appreciated. The prior two U-haul locations I have used did not provide help with the trailer.