Customer Reviews for American Self Storage #5
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of American Self Storage #5
The facility is clean and well taken care of. I feel secure in my items not being stolen or vandalized. The owner is VERY nice and easy to work with. He knows his stuff too!
Agent told us we could return the truck to corporate owned location as it would be after-hours for him, however, we were told at that location that we could not as it was setup as a "local" move which was a little frustrating. Overall the experience was fine but would have appreciated correct information on the drop-off location.
good customer service by manager
Superb service, I would rent from them again.
The owner is nice, the facility is secure, and the rent policy seems forgiving of real life situations.
Staff is great to work with.
Jeff was incredibly helpful, cheerful, and a pleasure to work with. His optimistic attitude made the Uhaul rental processes a very streamlined experience. I would gladly recommend Jeff as a top-rate professional.
Jeff is great! He got us setup quickly and we feel really good about using that storage facility.
Manager was very polite and helpful, unit had no problems. Very pleased, would use again.
Jeff was very helpful! I would recommend this facility to anyone needing a storage unit.
Helpful staff. Facilities were clean and easy to access.
The facility is a little old but the worker was friendly and informative.
The wall on one side was a bit off which made it a bit difficult to even things out, but otherwise the place seems solid/secure.
The manager, Donna, was professional and friendly. Check in was quick and easy. The space I rented was clean with good access.
The manager was professional and cordial. Check in was fast. The space we rented was clean with good access. I will probably use them again.
Donna was very nice and the move in process went smoothly. It is my first time in storage and I have good feelings about it. The place seemed clean and safe. I had no real trouble.
I was very pleased, I was called and told they close early on Saturday,our move in day, and took care of everything over the phone so we could continue with our move from Tulsa. Thanks, Donna!
Donna was very nice and helpful.
Very polite, fast, and helpful. Easy move in.