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James S
Customer Reviews for Munoz Auto Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The passenger seatbelt was broken. It wouldn’t retract. My wife and I had to drive around all weekend in an unsafe truck.
William RTruck met standards but needs a serious overhaul
GOLDEN ZThis was not a god experience at all. The mobile app kept failing and not processing my reservation and then i was put on hold for several minutes trying to get a hold of a representative that could help me and after 30 minutes i was able to get my truck. Not a good experience at all!
Jamie HGreat customer service and very friendly and helpful.
Daniel MService was excellent and they went above and beyond in helping me get things set up for my trip.
Nolan NThe reservation center really messed this one up and I would give a 1-star for that but Munoz was great and tried everything he could to fix the issue.
STEVEN WGreat customer service. Very helpful . The trailer was in great shape.
Paul AMunoz Auto Services was quick to find my reservation, explain everything, helped me hook up the trailer, and get me on my way. Excellent management and service. Highly recommend Munoz Auto Services and their U-Haul services.
Christopher YHave better knowledge of how to edit customer and payment info. I had to walk manager through everything on his side.
Ryan Z