Customer Reviews for Assured Storage of Winston Salem LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Assured Storage of Winston Salem LLC
After such a negative experience picking up the truck, we were pleasantly surprised and quite happy with the service we received turning in the truck.
Vikki was extremely helpful. After a VERY BAD experience at another storage facility, she stayed late to help us rent a storage unit and accept our rental truck return -- FABULOUS SERVICE!!!!
My daughter said the location was very nice, and the staff was super kind. They were in and out with no delays at all. They would use this location again in the future.
This location is overall very good. Counter staff was very pleasant. My only suggestion for this location would be to offer forearm moving straps for rental or purchase. In my case I had a front load washer and dryer going up recently finishes wood steps and a Dolly would have probably scratched the finish, plus the fact of wear and tear on the back. The staff did however offered the suggestion where to get these straps and I was able to go purchase for $20 at the local big box store.