Customer Reviews for Assured Storage of Winston Salem LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Assured Storage of Winston Salem LLC
Best uhaul experience ever. Clean facility and van and Angelica was so accommodating when we needed to pick up the van earlier. Will use every dorm move from now on
Excellent customer service. Vicki was a great help with all of our needs and making sure we didnt overspend and we got the right vehicle for our needs.
There were some issues with the Uhaul computer system that really needs to be addressed by Uhaul. Overall, great customer service.
Everything was excellent. The young lady working at Assured Storage was very pleasant and helpful. I won't hesitate to rent from you all again.
Thank you ~ Paul C. Cronin
I was promised a downtown Winston-Salem location and reserved the truck there. Pick up at that location (Marshall St.) was to be at 7:00am when they opened. Then, the night before, I get a call saying I need to pick up at Berthania Station location which is 15 miles further PLUS they don't open until 9:00am which set me back 2 hours on a very tight schedule. Totally unacceptable service.
The truck was crap when it rain got wet when I was driven with both windows up not happy at all the manager was suppose to call me today but did not I guess that I'm not worth the time but as a business owner with about a clientele of about 4000 I well let every one know the bad taste I was left with