Auto Service Experts (U-Haul Neighborhood Dealer)

Auto Service Experts (U-Haul Neighborhood Dealer)

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Address

1303 Dundee Ave
Elgin, IL 60120

(224) 523-8858

Driving directions

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Details

Standard Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Special Operating Hours

Features  

  • 24 hour dropoff

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Customer Reviews for Auto Service Experts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Service Experts

Overall rating: 2.5 out of 5 stars

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LINDA W. on 12/12/2014
Rating: 3 out of 5 stars

Since this was the first time I had to transport a vehicle, it would have been nice if this location would have indicated that using a dollie to transport my vehicle was improper, that a trailer was the appropriate means of transport. If they had just asked, did the owners manual show that this was the proper procedure to transport. Not only would it have protected my vehicle from the damage that was caused (replace differential at $3,000), but you're company would have been paid $300 more for the trailer. If you are the experts, why would you not go a step above and advise the customer that what they reserved is not the best or safest choice. Do people just not care anymore? A simple mistake was the difference of $300 more for a trailer to a $3,000 repair bill. Very poor customer service from the experts!!!!!!!!

BENZIN T. on 11/23/2014
Rating: 1 out of 5 stars

The auto transport was not safely secured Damaged my back of my car

manuel b. on 11/22/2014
Rating: 3 out of 5 stars

was fast and easy had no problems

GEWONE R. on 11/1/2014
Rating: 1 out of 5 stars

I have a bad experience with this one place. The owner was rude and he keep calling me and send email alerts. I called in several different times to tell them about my experience and the money he keep trying to get from me. Poor service

STANLEY G. on 8/28/2014
Rating: 3 out of 5 stars

The only problem was the reservation was at a location within three miles but the pickup location was over 25 miles away!! The ignition key was almost impossible to remove.