Customer Reviews for Auto Service Experts
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Auto Service Experts
Not the fault of the company we dropped off the trailer but their location; really no space to park the trailer.
Location was closed at the time of dropoff
Have the truck ready, clean, and available where it is most convenient for me, in other words at the location where I made the reservation. Charging me for extra miles to pick up the truck in completely the opposite direction was extremely inconvenient and succeeded only in further upsetting an already disappointed customer.I will not be using U-Haul again as I cannot think of one positive thing to say about this experience. Unless you count charging me extra for absolutely no added benefit. U-Haul lost a repeat customer and a lot of good will for $20. Nicely done...impressive business model.
Poor customer service. Not professional. Very rude.
Not only was I told by whoever took the reservation that I would be picking up the truck in crystal lake I had to drive 115 mins to get truck and was told I had to drop back off there that's 64 miles I had to pay for just to get the truck