Customer Reviews for Auto Service Experts
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Auto Service Experts
Since this was the first time I had to transport a vehicle, it would have been nice if this location would have indicated that using a dollie to transport my vehicle was improper, that a trailer was the appropriate means of transport. If they had just asked, did the owners manual show that this was the proper procedure to transport. Not only would it have protected my vehicle from the damage that was caused (replace differential at $3,000), but you're company would have been paid $300 more for the trailer. If you are the experts, why would you not go a step above and advise the customer that what they reserved is not the best or safest choice. Do people just not care anymore? A simple mistake was the difference of $300 more for a trailer to a $3,000 repair bill. Very poor customer service from the experts!!!!!!!!
The auto transport was not safely secured
Damaged my back of my car
was fast and easy had no problems
I have a bad experience with this one place. The owner was rude and he keep calling me and send email alerts. I called in several different times to tell them about my experience and the money he keep trying to get from me. Poor service
The only problem was the reservation was at a location within three miles but the pickup location was over 25 miles away!! The ignition key was almost impossible to remove.
The trailer that we received had issues with the tires, during our 2000 mile drive we had to put the air multiple times, when called the place where the uhal was rented the person was totally not helpful. Not his problem attitude, will not rent again.