Customer Reviews for Auto Value Bottineau
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Auto Value Bottineau
The location was great, all the franchisees have been great my only issue is with the reservation system. I have reserved two tow dollies and it is as if these reservations don't exist after I've driven hours out of the way to pick up. Its sad, it really makes me feel sorry for uhaul as a corporation.
When I reserved my uhaul I picked a destination close to where I was at and it said available. However when we got our conformation call we had to drive 75 miles out of the way because the place where I reserved my uhaul really did not have what we needed.
The phone number on the website is not correct for Auto Parts, which is where the UHauls get rented. Took me awhile to figure that one out!
Would have been nice to have both items at the same location for pick-up.
the right tail light fell off on my way to pick up the car.
Josh provided excellent customer service. Check out was good. Josh helped hook up the trailer and check to make sure all the lights worked. Great job!
Check why driver's side door is hard to open.