Customer Reviews for Autoworld
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Autoworld
A serious concern for U-haul in general; when a customer sets up a reservation WEEKS in advance - THAT particular truck should be reserved - AT THAT SITE. There is ENOUGH stress with moving without having to stress about whether or not the vehicle you need will be there - or miles away!
As for customer service, that was good - NO complaints; Alex was super with the 4 X 8 trailer.
Wallace oil/Lamar had the 20' truck and assured us it WOULD be there, when we called 2 days ahead of time!!! That certainly relieved some of our stress.
NOTE!!! We are SO APPRECIATIVE of the extra days we were allowed for the loading - AND the unloading! We could NOT have accomplished what we did, otherwise...THANK YOU!!!! to 3 of the 4 people who helped us in this manner!!!! Kindness is a rare and necessary virtue in this life. At 67 and 71, doing this move on our own...well, we could not do it again; age finally catches up with everyone; 'guess our time has come.
The only thing that was bad was the truck was very rough ridding.
Create a small center in La Junta.
Rent trucks that are reliable and dependable. 45 miles into our trip, the battery was dead and we had to purchase jumper cables and get jumps from complete strangers during our duration of having this vehicle. Complete and utter nightmare!!!!!!
Great customer service.Nice small town atmosphere.