Customer Reviews for Avery Muffler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Avery Muffler
Very friendly and efficient staff. We had a trailer hitch put on our vehicle at a very reasonable price and the employees were incredibly knowledgeable about our vehicles towing specs and limitations and recommended the appropriate hitch and trailer. The trailer was in perfect condition and the location was convenient and easy to use as well as clean and well maintained. Very happy with the level of service and competency of the staff. They knew all the answers to our questions without hesitation. Very helpful and knowledgeable. We lived in that small town for over 20 years and have never heard of anyone we know having had anything but great service from Avery Muffler in Sonora, CA 95370. In a small town like Sonora any negative experiences would travel through the whole community through word of mouth quickly. We will tell all our friends how great they were. They are a great representation of what kind service your company provides at a great price.
We had a great experience and was relive how easy and convenient it was to rent the truck.
Nothing to improve. Avery Muffler bent over backward to make sure we got what we needed. I rented often from them and they always gave me the very best service. You are lucky to have them on board with you.
I always drop my U-hauls off here. Never a problem. Always easy. Thanks guys :)
Pickup of our trailer was fast and easy. Check in was a breeze, (online the night before) we received a courtesy call that morning to make sure we were still on schedule and the yard hand hooked up the trailer and helped me with a fuse for the truck to make sure all the trailer lights were working. Overall a great experience!
Have known and done business with these business owners for years and have always received quality care and service.
Bonnie at the counter was a wonderful help in a time of stress. She was kind and clear as she waited on us.
Staff was pleasant and accommodating. Will rent from them again.
Everything was first class.
very professional..got me in and out
The cost of renting a truck is too expensive.
Please have at least one truck with a flat floor for Freight.
As a travel nurse I frequently use U-haul and have never experienced such a poor return lot. Several pot holes in a dirt lot that was mud covered from recent rains. While the personnel did their job well we are a little spoiled that most locations are very friendly and helpful. This location personnel were simply muted in their response to our presence. Possibly it is because they are not simply a U-haul location and have other business to attend to which was obvious from the moment we entered as we had to wait although no other customers were present.
Very convenient location, A+ check-in and great communication. Will absolutely use again!
Wonderful, friendly and helpful!!
Location was hard to find. Tucked in the back of Industrial businesses.
I have rented from this locations several times. Quick and easy process.
Great service. Highly recommend
They were very helpful when I arrived I told her my concerns she documented them.
Had me on my way in 15min.
Very friendly staff. We got prompt service. Excellent customer service
Check age of tires on trailers.. tires had some weather cracking .
The staff is excellent, Bonnie gets you in and out quickly. Love using this location.
A happy customer once again........ :))
Had a flat. Took about three hours for it to get fixed.
Maybe provide a clearly-marked parking area where rental customers feel their cars will be safe when parked there for the duration of the rental.
We were scheduled to pick up truck in Turlock but the day before we moved we were informed that we were going to have to pick up truck 60 miles away in Sonora because they did not have the size we needed in town, even though there was no indication that the truck would not be available in our town. Company was unwilling to bring truck to Turlock. Truck only had a quarter of a tank of gas and we were unable to use one of the sets of blankets because they had a very strong bad odor. Overall experience was very disappointing. Company was not very accommodating or helpful.
Always prompt & professional service
The van I reserved was mistakenly rented out prior to my picking it up, so I had to rent the other cargo van, which is harder to get in and out of; it lacks "vertically challenged" provisions. And it wasn't very clean inside.
very helpful changing the ball on my hitch and hooking up the trailer .