Customer Reviews for Avery Muffler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Avery Muffler
Dead battery in truck upon pick up. I was told after they jumped it to let it run for awhile. Battery still dead that evening. Road side took until the following morning to come out and still didn't fix the problem. Very poor overall Uhal experience from pick up to road side service to delivery. Even poorer service after all was said and done with only "I can't do anything for you sir" from customer service center after several run around phone transfers. Uhal in general needs to seriously work on service skills at all levels.
The folks at Avery Mufflers have always been great. The service is excellent and I would recommend it to anyone Thank you for everything, Denise
Easy pickup , Plan to use them again.
Office staff was knowledgeable. Outside people were quick and courteous.
Nothing, Avery would receive 6 stars if available. Very professional & accommodating.
The location can be difficult to find for someone not from the area, unless you have GPS of course.
My reservation had to be delayed a couple of times and they handled it very courteously. When we finally got things finalized they had things covered and ready to go. Thank you for your help.
Very out of the way to return coming from arnold. Did not realize how long it would take!
Love the van! But... Although Randy Newman became famous singing about "short people," we pay equally in a tall world, and us "short(er) people" struggle to get in and out of these tall vehicles! I used a step ladder but a ramp would've helped so much to get stuff out from the back of the van. Thanks much!
Have the air conditioning in the office working better.
As always, renting at Avery is easy, smooth and seamless. They do a great job!
Great location, great service, clean, new truck. Great experience!
The staff were very helpful and cooperative. I look forward to doing business with them again. A+ and Gold Star
The staff is helpful, efficient and kind. Our only request is for consideration of a corporate "long term" rate scale.
We used our truck for storage on site during home repairs and didn't drive it (except to bring it home and back). It looks like we'll be paying about $800+ for a month of "use".
Very nice and accommodating owner!
Excellent customer service, beyond what I expected.
They were just the best in assisting us. Bonnie was very efficient, checked on us the day before. Excellent service. No improvements needed.
Can't think of a thing, you really know how to run a business!
I ordered 5 dozen furniture pads - they only had 36.
As it turned out only needed 12 for this load, next load will require the full compliment of pads.
A telephone number would be helpful in finding the drop off location. ... but not a real problem.
Great sevice. very helpful and great to work with also. Friendly and fast
Need faster check in service.
The people at Avery Muffler are always helpfull and courteous.
Offer or install rental winches for the auto transports. If I tow a non-running vehicle it's quite a pain if there is no winch.
The staff was very friendly and went out of their way to help me.
Try to approach the excellent standards of Avery!
The truck was wonderful; clean, sturdy & safe. BUT- as a vertically challenged 5'3" woman- I needed a handle above the steering wheel to help me in & out... or least an Umpalumpa to push me up into the drivers seat.
This was the BEST experience I've ever had with u-haul rentals. The gentleman was very curtious and got the job done. Thank you.
Everything was very convenient and the staff was also, very pleased with my experience
I agree that if I return the truck late that I should pay for the amount of time it was late. If it is $39.95 for a 24 hr rental and I am charged another $39.95 for returning it late, I should be able to keep it for the full 24 hrs. The charge for returning it late should be prorated for the actual amount of time I had the rental. Basically I was charged for 48 hours rental when I was only allowed 30.5 hours to use the truck. I was told I had to return it by 3pm. I should have only been charged for the time I actually used the truck