Customer Reviews for Avery Muffler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Avery Muffler
Inside cab was not very clean, dirty cup holders and floor not Vacuumed.
ALWAYS A GOOD EXPERIENCE, TRAILER WAS READY WHEN I ARRIVED
The manager was very helpful and took extra time with me to make sure my needs were met. The technician who hooked up the trailer was helpful explaining important safety measures. A great experience, I would definitely use their service again.
In the past I have never had a problem with the equipment. I wanted to move a heavy item with a utility dolly and the one they want to give me had very frayed rollers, double check what you are renting because they do not. The lady behind the counter is not a very welcoming person either......she seems very bitter about something. I think next time I will try to go to Soulsbyville.
I cannot think of anything
Excellent service. Helped me immediately & got me on the road
Need to include drop-off locations with some options. No information given on the paperwork and no phone number. I would have preferred a location closer to my route on Highway 49, e.g. Jamestown. This location was several miles east of Sonora and was where I was directed on a previous rental.
I would only recommend that the staff acknowledge a customer. I arrived and waited for about 5min while they helped someone. It would have been nice if they had said " We'll be right with you Sir, thanks for your patience"
Personal wad very nice and efficient. Site is hard to find, no easy to see sign on road and is tucked back behind other businesses.
Great location for my needs; good customer service
I was happy with the service
blessed are those who go around in circles for they shall be called the big wheels !!!!!
I made an initial call to get information about renting a truck - costs, etc. When I called back to make a reservation I spoke with a different person. I confirmed the info I was given previously. Both people told me the cost was the daily fee plus .79 per mile. When I arrived to pick up the truck I was informed that I was ALSO supposed to return the truck with the same amount of gas as when I picked it up. So that is three different charges, plus any additions that I may have chose (rent packing blankets, etc). I chose to rent a UHaul based on the original information given to me. If I had known that I also had to buy gas, I would have found a different option.
I was in a huge hurry & the Avery Muffler Staff were fast and professional. Thank you
Managers gave me a call to let me know that I had more available time to return the truck and were very accommodating, even though they were closed on Sunday's. Fortunately, I was able to drop it off as they closed for the evening on Saturday. Very pleasant folks.
I rent from Avery Muffler on a regular basis, I would not go anywhere else! My reservations are always ready and Cory and Bonnie are a pleasure to deal with.
Better people skills and a better location. With out my GPS I would have never found it.
Excellent experience overall! Thank you.
Excellent service. I don't know how they can improve on what they did. Fast, courteous & accurate
Friendly, efficient staff.
Excellent customer service! Highly recommend this provider for UHaul products!!
Nothing. Excellent service
No one was present at the time..,
The people at Avery Muffler are fast and efficient. We got in and got out without a glitch! The van was awesome! Thank you Avery!
Staff were very helpful, the equipment was excellent, and the pricing was great. Thanks!
Excellent location, good customer service and very friendly.
I reserved a car trailer at Avery Muffler a couple days earlier, They had it ready for me when I arrived. Easy check in and out. Cory and Bonnie where a pleasure to work with, I would highly recommend them to anyone looking to rent moving trucks or a trailer.
My move went smoothly, especially with the pre-order. I was able to go online and fill in the information needed. Securing the truck required only a few minutes on the day of the move.
Good people. Helpful and great attitude.
Dropped off during non store hours. Only viewed site from outside.
Make sure they maintain an inventory of packing blankets pre packed in 6 pacs. They needed to round up the 12 individual blankets for me because they did not have the 6 pacs and I ended up being short one.
It took at least 2 HRS of driving around and asking people where to find this location.
1, it's not on 108 it's off 108 on industrial.
2. The address said on 108. now there is a 108 also a 108 business. I later found out It's off business 108,but you have to turn on industrial, that was not explain to me.
I spent a lot of time and Gas looking for the location.
3. You need to give better directions.