Customer Reviews for Avery Muffler
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Avery Muffler
Bonnie at the counter was a wonderful help in a time of stress. She was kind and clear as she waited on us.
Staff was pleasant and accommodating. Will rent from them again.
Everything was first class.
very professional..got me in and out
The cost of renting a truck is too expensive.
Please have at least one truck with a flat floor for Freight.
As a travel nurse I frequently use U-haul and have never experienced such a poor return lot. Several pot holes in a dirt lot that was mud covered from recent rains. While the personnel did their job well we are a little spoiled that most locations are very friendly and helpful. This location personnel were simply muted in their response to our presence. Possibly it is because they are not simply a U-haul location and have other business to attend to which was obvious from the moment we entered as we had to wait although no other customers were present.
Very convenient location, A+ check-in and great communication. Will absolutely use again!
Wonderful, friendly and helpful!!
Location was hard to find. Tucked in the back of Industrial businesses.
I have rented from this locations several times. Quick and easy process.
Great service. Highly recommend
They were very helpful when I arrived I told her my concerns she documented them.
Had me on my way in 15min.
Very friendly staff. We got prompt service. Excellent customer service
Check age of tires on trailers.. tires had some weather cracking .
The staff is excellent, Bonnie gets you in and out quickly. Love using this location.
A happy customer once again........ :))
Had a flat. Took about three hours for it to get fixed.
Maybe provide a clearly-marked parking area where rental customers feel their cars will be safe when parked there for the duration of the rental.
We were scheduled to pick up truck in Turlock but the day before we moved we were informed that we were going to have to pick up truck 60 miles away in Sonora because they did not have the size we needed in town, even though there was no indication that the truck would not be available in our town. Company was unwilling to bring truck to Turlock. Truck only had a quarter of a tank of gas and we were unable to use one of the sets of blankets because they had a very strong bad odor. Overall experience was very disappointing. Company was not very accommodating or helpful.
Always prompt & professional service
The van I reserved was mistakenly rented out prior to my picking it up, so I had to rent the other cargo van, which is harder to get in and out of; it lacks "vertically challenged" provisions. And it wasn't very clean inside.
very helpful changing the ball on my hitch and hooking up the trailer .
Dead battery in truck upon pick up. I was told after they jumped it to let it run for awhile. Battery still dead that evening. Road side took until the following morning to come out and still didn't fix the problem. Very poor overall Uhal experience from pick up to road side service to delivery. Even poorer service after all was said and done with only "I can't do anything for you sir" from customer service center after several run around phone transfers. Uhal in general needs to seriously work on service skills at all levels.
The folks at Avery Mufflers have always been great. The service is excellent and I would recommend it to anyone Thank you for everything, Denise
Easy pickup , Plan to use them again.
Office staff was knowledgeable. Outside people were quick and courteous.
Nothing, Avery would receive 6 stars if available. Very professional & accommodating.
The location can be difficult to find for someone not from the area, unless you have GPS of course.
My reservation had to be delayed a couple of times and they handled it very courteously. When we finally got things finalized they had things covered and ready to go. Thank you for your help.
Very out of the way to return coming from arnold. Did not realize how long it would take!
Love the van! But... Although Randy Newman became famous singing about "short people," we pay equally in a tall world, and us "short(er) people" struggle to get in and out of these tall vehicles! I used a step ladder but a ramp would've helped so much to get stuff out from the back of the van. Thanks much!
Have the air conditioning in the office working better.