Customer Reviews for B & L RV
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of B & L RV
When I picked up the truck, the dolly was not in the vehicle and I was told that I would have a reimbursement for the dolly due to me having to drive 20 miles round trip to come back and pick up the dolly. This was not given to me and feel like I was lied to. I would not return here unfortunately.
I like the location. Fast and easy.
I was charges for the default $10 insurance although I explicitly stated I did not need or want it. I think the clerk did not see the default amount was added, I had the same problem online and decided to do it in person. but now I was charged $10 too much. I have been told I have to go back to the location and they will give me $10, but it should be credited directly to my credit card. i don't want to drive there again and don't want them to be out this money, Please make this right,
Excellent! Close to my home and out of there fast!
have someone behind the counter who knew something about u haul
Check in was very quick. The truck was there and ready, even though I was 30 minutes early. The clerk was very friendly and provided great customer service. When I returned the truck, the check out was just as quick and friendly. I will definitely use this location again to rent a U-Haul truck.