Customer Reviews for B & L RV
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of B & L RV
have someone behind the counter who knew something about u haul
Check in was very quick. The truck was there and ready, even though I was 30 minutes early. The clerk was very friendly and provided great customer service. When I returned the truck, the check out was just as quick and friendly. I will definitely use this location again to rent a U-Haul truck.
This wasn't the location I originally picked. I was later contacted that my drop location was changed. It was fine for me but the only problem was I wasn't given additional miles and went over my mile limit since the new location was further. Still it was only like $5 but it wasn't my fault.
It would have been nice to have the rental amount adjusted when I only needed the auto transport for a few hours. I had to pay the 24 hour fee regardless. That needs to be changed
The guy leaned his head in and said the tank wa full....not! Didn't notice until I pulled out. I took a picture as soon as I could to show it wasn't full. I also took a picture of how dirty the cab was. It cost me $69.00 to fill up the truck before I returned it. I would like someone to call me.