Customer Reviews for B & L RV
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of B & L RV
I was charges for the default $10 insurance although I explicitly stated I did not need or want it. I think the clerk did not see the default amount was added, I had the same problem online and decided to do it in person. but now I was charged $10 too much. I have been told I have to go back to the location and they will give me $10, but it should be credited directly to my credit card. i don't want to drive there again and don't want them to be out this money, Please make this right,
Excellent! Close to my home and out of there fast!
have someone behind the counter who knew something about u haul
Check in was very quick. The truck was there and ready, even though I was 30 minutes early. The clerk was very friendly and provided great customer service. When I returned the truck, the check out was just as quick and friendly. I will definitely use this location again to rent a U-Haul truck.
This wasn't the location I originally picked. I was later contacted that my drop location was changed. It was fine for me but the only problem was I wasn't given additional miles and went over my mile limit since the new location was further. Still it was only like $5 but it wasn't my fault.