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RICKIE T
Customer Reviews for Amerivu Inn & Suites Saint Croix Falls
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off site is not good. Near a run down hotel. In a valley so very poor cell service. Sketchy place. Not what I usually find with UHaul.
Thomas MMake sure you check the back of your trailers or mention that we should check. I wasn’t pleased to drive 45 minutes out to pick up a trailer and drive all the way back to find out there was a padlock in the back. It took quite a while to get it off.
Jessica GThe location was perfect for my needs a the agent was great.
David ENever answered the phone!
Darryl DThere was no personnel at this location and drop of was very confusing. Got there on time but called the number on my uhaul contract and it was out of service. Checked in the hotel and no one was there either. Finally had to call customer service to find out there was an online form.
Riley HI would only recommend the location for convenience.The person I turned the key over to didn't bother checking the truck or amount of fuel. But she was polite and courteous...
Billy BI went to the drop-off site and no one was there, it was a trailer so I did not have keys to leave, I was not sure how to leave the trailer or prove I dropped it off, so I took pictures for proof of drop off.
AMY SPhilip was extremely knowledgeable and helpful He responded to each question thoroughly Very friendly and explained every aspect of the transaction
Michael CThe family that helped me with my rental at the St. Croix Falls, WI location were helpful, thoughtful, and easy to work with. Definitely my best experience with UHAUL. I would choose them again if I needed a truck.
Amy H