Really above and beyond customer service
Kirk Ellis
Customer Reviews for Anchor Inn Bait & Tackle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely the kindest people!
Tiffany RussellNothing! The couple that own this business go way above and beyond to hekp and make everyrhing seemless and even enjoyable.
Maura BonnettThe only thing I would comment about is the amount it charged me for miles. It charged me for 20. I think I used 5. Otherwise good experience.
KELLIE BETCHELthere was no one there, and no answer to the phone #. No call back to messages. Small sign on outside of building introduced on line return. On line process was good, wish someone had told me about that ahead of time!
PETER KINDSCHUHExcellent people to work with
Harold KeanArrived and had to wait for the owner to arrive. Took the owner 1.5 hours to get the process started and completed due to numerous interruptions from friends and other customers. Owner stated that they had been at a lake partying the night before and he didn't "upload the paperwork so he would own the mistake" He was not listening and not attentive. He was preoccupied with all the company that was in and out of the shop and the party they were preparing for.
Tiphany RumageI'm not going to get into logistics and operations with you.
LEIGHANN CONYERSContract was not explained properly. The last time I rented a trailer they pro rated my time and this time in used the trailer the same amount of time and they don't want to prorated my time!
terrina gallegosThe Ladies there are so efficient and on top of everything. Everything went super smooth and fast. Specially just driving 18 hours from Texas to drop off. Very professional
Lisa Villavicencio