Customer Reviews for Beaver Creek Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Beaver Creek Mini Storage
Short staffed on saturday. Nobody available to
help with hooking up trailer. Associate was sick.
Recommend back up staffing to be available.
Very friendly and very reasonable pricing. 24 hour drop off is nice. Thank you very much!
Very friendly and helpful staff.
The girls were friendly too!
When I returned trailer I entered the office and was told by one of the ladies in attendance to disconnect the trailer where it was parked. Unfortunately after I did so the trailer rolled backward 20 yards almost rolling into a deep culvert or hitting a parked pickup. Fortunately it came to rest against a small fir tree between the two.
Experience was FANTASTIC. Customer Service was 10,000 times more than I ever expected. THANK YOU !!!!
I filled the truck up with gas and went straight to the uhaul location less than 5 miles away and the girl told me i could leave and she would email the receipt. Well a 1/2 hour later i get the email and she charged me $36 extra dollars saying I didnt fill the truck up. I told her the gas receipt was on the seat. She told me I had 2 options...Either come pick up the truck and go gas it again or pay the $36. So at this point she was calling me a liar. I will never use that uhaul dealer again. She was rude and ignorant. It would've cost me more than $36 to drive across town to refuel a truck and take it back so I said forget it.
Jennifer was wonderful. She was kind, courteous and went out of her way to find a solution for me when I was bound by my movers schedule. I wish every customer service experience I had was as great as mine was with her!
train this site on how to install the equipment. And since this trailer had no running lights and we had to contact Uhaul to replace a flat tire, they didn't maintain their equipment at all. They had no idea how the equipment was supposed to be attached. Not very good representation for Uhaul.