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JOHN G
Customer Reviews for Bee Line Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing at all , this u-haul location is perfect for me and the staff is awesome!!!! 👏 always polite and very respectful to everyone
JONNI CNothing! Alex went over & above to make sure I was satisfied!!
Bob JAlex is great - many thanks!
VIRGINIA PVery professional and informative about the equipment
Russell CBoth times, in the last two weeks, when I rented a 10 foot truck for local moves, I was given two different trucks. Both were almost new, were very clean and made the experience fantastic. While we didn't travel very far, the average cost is less than $50, including gas!
Hugh PNot a thing.
Leonard LThis u haul location worked great for me.
michael mAlex did a great job getting my truck and equipment ready. Recommend helping him increase this location's stock of moving equipment to improve the experience for the next customer. I wasn't able to get the number of blankets or type of hand truck that I had reserved.
KELSO HDrop off was all good!!!...
LENNY LTrailer was clean and tires were in excellent condition all lights worked. Very professional uhaul representative. I will be back !
David RCool guy!!!
Rashad BGreat job thanks!!
CLIFFORD DIt was very convenient unlike other uhaul places we have rented from. Also they were pleasant and didn’t call us all day.
Maurice KNothing, very satisfied with overall experience 😌
Margaret Dgreat service thanks
gilles tKeep up the good work at beeline rentals! Fast, clean, professional, excellent customer service. A true asset to the U-Haul brand.
robert zWhen I picked up the vehicle, I did not tell me to look for an email going over the car. He never walked around the truck with me and all he said to us was just fill it up a little below empty and you’ll be fine and that wasn’t the case, we had lots of problems dropping the truck off with the fuel and mileage and then even Customer Service was kind of nasty response about it if I was busy moving and trying to get done on time if I had been told to look for an email that was important to this the gentleman at the pick up location told us take the paper and go that’s all you need to do. Unfortunately they have been quite a few foo pars on things that U-Haul representative say and what really happens.
maryann bPerson in the front desk was very helpful.
Byron RTotally satisfied with the service, nothing to add.
jerry tThe very best U-Haul around Thanks for everything!!
Lonnie WLocation was closed to I returned after hours. No problems, however, at first U-Haul said that I did not return the truck with the same amount of fuel as when I rented, After I contested this, I was not charged.
Charles AThe best
furio fThey had exactly what I needed. . . The owner was pleasant and helpful! 🤩
marilyn sSome mulch left in the trailer at bottom of ramp. It was easy to clean out. Excellent location, service and when I needed to extend the rental it was easily done.
Polly HI had to go to another location to pick up my reserved truck. The transfer was completed very quickly and the process was very accommodating.
Tracie mI don’t see any way to make any improvements. On a one to five star rating system I’d give a TEN ! Everything went perfectly and when the need arises again this will be my first choice.
robert aNice Person and kind also professional !
furio fEverything was quick and Easy. Awesome customer service. Will always come back!
Issac PThese guys have always been great for as long as I’ve lived here.
LEO REverything went fine
Martin MThe owner was quick and accommodating. We were in and out in 15minutes. We appreciate the good service.
Sherri HAlways great service !
tammy Dnot a thing the gentleman that help us was great he had to multitask several times but had a great attitude and is great with people
DON GIt is very easy and convenient renting from this location. Alex is very organized and helpful, and the vehicles are fully functional and well maintained. The truck I rented this week is brand new. Ed
Edward LNo improvement required. Great Service in all aspects, will recommend this location.
Vivian DHad to sweep out dirt out of trailer. No boxes. Did not offer to rent pads.
Phillip RLove doing business with Bee Line. Awesome service always!
RALPH PExcellent experience, highly recommend ! Thanks so much for the easy efficient business transaction and also the great conversation! Lisa
Lisa AThe gentleman took care of everything very good.
Tony Lno problems great experience.
Richard CFantastic service. Easy to reserve. Owner exceeded expectations
george bBest experience ever!!
thomas EThe “Mom’s attic” had a bad repair job to some previous damage, and it rained the night I had the truck packed and soaked all of my boxes that were in the attic!!! Lost a favorite cookie jar because it fell through the soaked bottom of the box!
Christy DNothing. Quick and efficient. Nice equipment with new tires
PHILIP WAll good
DAVID QPersonnel was professional and friendly.
Paul OWe updated our order online to include a utility dolly and there wasn't one there when we went to pick the truck up, we were told that U-Haul doesn't manage the inventory correctly.
Jessica GEverything was great
Dave RGreat location and individual to work with.
Cem KTo have more moving supplies at this location.
john kI rented a 6x12 trailer. The ramp was in horrible condition with holes in it. This made it very difficult to use for some of the items I was loading.
Dave HNot a convenient location. Difficult to place trailer and park truck by the instruction ms.
Matthew GHigher more guys like the one working there. Polite and efficient.
RICHARDE' AThe best U-Haul facility😀
Wendy POwner was very helpful and got us the perfect vehicle for our needs.
austin eGreat service.
Lee N