Customer Reviews for Bellevue Rental Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bellevue Rental Center
I got there at 4:45pm and they were closed already so I backed the u-haul up back to back to another one because I had a refrigerator dolly and 12 blankets in it.
The individuals who checked me in and and then checked me out were both very pleasant.
Don't overbook your dealers. We could not get the truck we reserved until the next day which caused some hardship to us.
This location has terrible service. Will never rent from them again. Would never refer family or friends. We have rented many times from various u-haul locations but this location was horrible.
My experience there was great!.The customer service is excellent! Thank you!!
well the truck I rented had a tow hitch on back bumper. Which I hit my right knee on at least 3 times it is still bruised and hurts to walk. when not in use there should be some kind of cover on it
This was the worst customer service I have ever received. Something came up and I had to keep the truck a little longer than expected. I called to let who I rented it from and he said " no problem I'll just let the person who was supposed to have it today know that you didn't bring it back." I proceeded to apologize and explain things came up my grandma got very ill and he proceeded to say " my ass" and hung up on me. I am appalled by this behavior and can not believe this was his response. I was not impressed to say the very least and would never recommend that someone do buisiness with this man.
The person at this location was very rude to me. If I didn't need the truck I would of told him to shove it where the sun don't shine. And to boot it all I filled the tank to where it was when I got it and he charged me to fill it. I was pissed. I will never rent there again and I will tell everyone I know not to rent there. I will definitely make it known on my facebook page.
I love using this facility, I won't go anywhere else. If they don't have it, then I don't need it.
Great service! Owner is personable and accommodating. Truck was warming up in the lot for me when I arrived! Definitely using this location again.
Employ was very friendly and helpful!
Safety chain on trailer was balled up and needed replaced to work correctly. Rubber safety chain missing from the other chain. Location was as expected for an off site rental location.
We were charged $70 without being told online or in person. Online it said there was no deposit and charge was 29.95 plus .69 per mile. We were charged $70 at time of pickup without authorization. Actual cost when returned was only $40.
Can't really say much as I dropped it off after hours. But it was a bit hard to be sure where to park the truck. Maybe some signage would be helpful.