Customer Reviews for Valley View One Stop
(U-Haul Neighborhood Dealer)

Rating:

5.0

The guy was excellent

Rating:

3.0

Unfortunately was very hard to understand due to English but being his first language.

Rating:

1.0

The guy was extremely rude yelled at me an charged me for not filling up the tank when I filled up the tank

Rating:

3.0

Because U-Haul doesn't put any type of jack stand on the tongue of the trailer so that you can raise the trailer off the hitch ball and, because the trailer tongue weighs a considerable amount, I needed help taking the trailer off the car hitch. The person at this store was hesitant because he immediately told me he had back problems. U-Haul put the trailer onto my hitch, someone should be available to help take it off. I was able finally get it unhooked, but this shouldn't have been a big deal. This wouldn't be a problem on any of the U-Haul trailers if they would just attach a jack stand on each trailer.

Rating:

4.0

The man that helped us also runs the convenient store, so he was multi tasking. He made sure that we were properly connected to the hitch, brakes & signals. The process is smooth as long as you have checked in through the app or online. This is the second time we have used this location. We always request a location in Tullahoma, TN, but it always gets switched to this Normandy, TN location (not sure why because one rental was a truck and one rental was a trailer).

Rating:

1.0

Do not fraud your customers. Attendant wouldnot check me in while i was at the location then did it later so he could charge an extra day.

Rating:

1.0

Actually have a truck for my reservation would be great thanks for literally nothing. I had to drive to several locations just to get the attachments I purchased now I have multiple deposits instead of one. Uhual should be ashamed.

Rating:

4.0

It was a excellent ride for us to move our daughter ty

Rating:

5.0

A+++