Customer Reviews for Beverage Castle No 6
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Beverage Castle No 6
This is a drive thru Convenience store. There is no place to park the truck or your own car. I had to park down the street and walk in this bad neighborhood. I had to walk in between cars to get inside (no office or desk) and talk to a guy between him selling beers and soda to turn in the truck. No paperwork was given. Highly unprofessional. My truck wasn’t even checked back in for three days! I had to call your customer service line to resolve this. I am so unhappy. I will never use this location again ever. You shouldn’t even be working with them and out your customers in this situation
No receipt returned to me... proving that I retured the truck on time. Still waiting for an email receipt.
The guys there were very friendly bit the place is a little dirty.
we returned trailer to this location at 8am on 012214, i received a phone call in the afternoon from (813)247-5016 letting me know i could drop off trailer at a location on 56th street that may be closer for us. i let them know we already dropped it off she stated it had not been logged in yet. i called back the next morning at the same uhaul number that contacted me trailer still had not been logged in as returned lady at this location very nice contacted Orient road location they finally checked in the trailer. The Orient road location is the only location which was not professional we had to make them sign off on paperwork that we had dropped off trailer while we were there on the 22nd. Other locations very helpful and friendly.
His printer was broke which I did not get a copy of my paperwork. Was informed uhaul would email me a copy which did not happen etheir. Seems they let anyone rent you a uhaul anymore. I made my reservation to pick up at the "uhaul" place on 56 st and get a email notification to drive out my way to get my truck at a drive thru beverage place. Over all the gentleman at the beverage place was a straight shooter but was not very professional in my opinion.