Lessen the mileage rate. Clean the trucks. Multimillion dollar company and they charge you a full tank when you haven’t even used a full tank
conner clifton
Customer Reviews for Williamson Investments LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady was super nice sadly did not have the equipment to handle the trailer properly. That's more on u haul tho not the business. She had to use her own equipment to disconnect the trailer.
james knollGot the truck no issues but my reservation changed to only 1 day for the same price.
Bryce AndersonMade the return process super easy and quick
Steven JohnsonStaff did great and i will recommend them to others
LEE MCCOMBSFast and easy.
Darlene PooleN/A
Luis Diaz-PichardoNothing...wish all were like this one.
Donis HarperSuper friendly, very accommodating.
Marla IrvineNothing at all wrong with the location. However I was not provided enough miles for the destination. Terrible service that I was unable to explain my situation to the employee at the pickup location. Further, at the drop off location I was told someone was there, but they were not. No way to return rental equipment, no one to speak with. I will never use u-haul again. The wait on hold with customer service is terrible. You are never able to speak to someone local. The rental process for u-boxes is AWFUL!
Tiffany KaufmanTerry, Gary, and Amanda are all amazing people. If you got a question they'll give you a straight answer. If you need help they will lend a hand. Seemless process. No muss no fuss. Thank you all.
Eric KellerTerry is a great guy to work with. He always takes care of the Customer. And so does Amanda. Thank you once again for coming through when I needed help.
Eric KellerTie down ratches need lubrication.
Ross MoonCheck the inside There was papers that I can't out but everything was good
Julia AguirreBetter communication. Uoda5e dropoff times and inform customer. If someone reserves a dolly--have them
Felicia Teeter.
Ingrid KouwExtremely helpful. I would recommend Williamson Investment to anyone. We will definitely do business here again.
Mark ClodfelterVery helpful!!
Mark ClodfelterVery helpful team and accommodating as well. We'll use them again if we ever need to.
Franie WyattVery friendly and professional. A bit pricier than I expected, but isn't the owners fault, but Uhauls. Yet, we were able to get the trailer on short notice, so that makes up for the price. Highly recommend and will use again if we need to.
Patty Blakeley