Customer Reviews for Blue Ridge Auto Outlet LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Blue Ridge Auto Outlet LLC
Building was extremely hot and attendant didn't seem to know what he was doing. When I reserved the tuck online I indicated that I wanted truck for 6 hours but was told after I went to pick it up that they closed in 1 and 1\2 hours. And I couldn't return it until Monday. Making me late for work. Furthermore I was told that they opened at 9am s d no one showed until after 10 am and he check another customer out before me giving her my receipt and didn't say any uh ntil the lady return and inform me that she had my receipt.
Find new employees...cause they are rude ass hell and very disrespectful...
Very unprofessional. Need to hire a new employer.
The owner of Blue Ridge Auto Outlet LLC does not know what customer service is. We received no greeting when we arrived. I didn't know until he told me that he closes at 6pm. My reservation was at 3pm, which I paid for 4 hours. I lost an hour that I paid for. I think I should have received a courtesy call prior so I could change my reservation time instead of losing an hour.
The guy was very very rude from the beginning to the end of the process. He quoted one price and charged a higher price and did not want to explain the difference. When we were asking him questions he told us he did not have time he had a business to run. Mind you there were NO customer on the lot or in the office!!! I will NEVER EVER use that location again nor will I refer anybody. I will always use and encourage others to use the corporate operated locations only. It was quite unbelievable!!! Will never see my business again at that location. Ever!!!