Customer Reviews for Bobs Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bobs Storage
I returned the trailer due to severe weather conditions less than 24 hours after I picked it up in Flagstaff Az
The U haul rep in Grants New Mexico called in to the main U haul service center and gave them the info that I was returning it early because of the severe weather conditions. After she got off the phone she told me they said I would only be charged $20.00 for the trailer. I initially was charged $364.64 but my refund was only $231.00 so i was charged $113.64 not $20.00 like I was told by the rep at Bobs Storage in Grants New Mexico and I want the $93.64 refunded to me like I was told at Bobs storage
They over charged us then took money out 3 times out of our account leaving us with no money and no apologies at all