Customer Reviews for Bounds Service 66
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bounds Service 66
Made reservations and once we arrived at this location it took over an hour to get us our vehicle. There was only two people before us, but he has old computer equipment and has to keep resetting his computer. Also should have extra help when they know they are going to be busy. Would like to see the mileage charge removed. Glad we did not have to go far or it could have been very expensive.
Clean the place up and have people there during posted hours. However, when we have spoken to arep on the phone they werevery helpful.
Daniel helps me every time
No suggestions, the location was close to the freeway and it was an easy transaction - everything went smoothly.
Dan is so helpful,kind and a God living man.You need to give him a raise.Not tomorrow but today.
Don't let the old beat up building fool you, Daniel always goes the extra mile to help me. Incredible service.
Location is great..operation a little different. Owner is on the ball, courteous, and knows his business.
Don't let the appearance of this operation fool you, I have been well treated there every time.
Prompt and friendly service, convenient location. Trailer was in good condition, pulled smoothly. No problems whatsoever.
The truck's battery died the 2nd time I went to start the vehicle. The mechanic who came out to jump the battery said he had jumped that same truck GH 0409J, 3 times with separate drivers. The truck needs to be serviced so this does not happen to the next person to drive it.
The building is pretty shabby. U-Haul shares an old gas station with a car repair shop. The soffit of the covered parking is falling apart. Although the name is "Bounds 66", there is no signage on the road. When the attendant needs to go to lunch, he has to abandon the place. There is a sign on the door that says to leave vehicle key in the slot on the garage door. The only holes in the garage door are ports for exhaust pipes of cars being repaired. There's no sign to identify one of the ports as the "slot" for keys. I chose to wait for the attendant to return from lunch. I wouldn't want to recommend this facility, but it's the only one in town.
No one there in the middle of the day….
Drop-off location appearance was unsightly, with peeling paint, partially deteriorated drive-thru overhang, and the hours of operation were only till 5PM on a Friday. However, the directions for after-hour drop-off were clear and easy to follow so for a 24 hour drop-off location it was fine.
Clone Daniel. The more people like Daniel the better. Daniel always goes way beyond good service.
U-Haul always does a great job, has the best equipment and skilled people to get you on road quickly. I have used other rental companies in the past and was never happy. Go U-Haul!
Dan, the fellow who manages the rentals is very helpful and great to work with. We have rented here several times and will keep going back.
I asked when i returned the dolly if he need my paperwork and he stated no and only asked me as to where it was rented or was coming from. Seemed that I should receive a receipt that I returned the dolly