Customer Reviews for Box Brothers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Box Brothers
I can't think of anything to improve it. The guys in charge were very helpful.
When I saw there was no trailer hitch on the pickup truck, I asked where it was. The Box Brothers rep said there wasn't supposed to be one, and that he wanted names and numbers of other Uhaul locations that have rented me trucks with hitches. What a jerk!
Excellent and very professional. the sales person was so nice and fast to get me the truck. I would rent again from this place they were great
I was told that I would automatically be reimbursed for days that I did not use the trailer. This did not happen and the people at my drop off location told me they had no idea what I was talking about.
I walked in, dropped on the key and by the time I got home the receipt was in my e-mail in box.
Make potential customers aware of how to use the Internet to locate and reserve equipment in their area.
More larger trucks on the weekend.
Difficult to find, very small and had no signage indicating it was a U-Haul location.
Trailer hitch installed in Oxnard, good job - it worked, and used Trailer at Box Brothers, he hooked it up and explained proper use, friendly service, allowed drop off on Sunday. Excellent value with great service. We used Penske and were disappointed by service. Thanks.
Location was convenient. Very clean. Service was excellent! Couldn't ask for more!
The air conditioning unit did not work. I was moving in high temperatures and was uncomfortable.
Interior was clean but the exterior windshield had smashed bugs and was quite dirty.
Friendly, knowledgable staff. Great all around.
Rough looking part of town. Not a lot of quality parking available.