Customer Reviews for Budget Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Budget Self Storage
Didn't have to leave a huge deposit like many.People were very nice.
The storage building is fairly old and located away from the commercial area.
Location was not the one I requested 5 weeks ago upon reservation. Was sent an email telling me of new pick up location less than 24 hours prior to pick up time. Had to change all plans and argue with U-Haul to get more miles. Then given a truck with only 1/4 tank of gas to start our move. Very frustrating.
Have hours clear on website and store.
Never ordered but very polite customer service.
Found a cheaper unit somewhere else, but the truck rental came in handy.
Good location and reasonable price.
The facility is clean and secure, and the staff is polite, courteous, and professional.
I did not move into the unit. The discount and price I was offered on the website was not the same as the one the facility gave me.
The attendant was very helpful. Some units are accessible by shallow incline ramps - most are level with the elevator. You might have to back your vehicle in or out of the elevator parking area.
Nice clean facility. I feel a little pricy but hey what isn`t these days. I recommend this facility.
Ireserved a 15x10 storage room online but when I got to the actual facility there was none available on site!
i did reserve o room, but my room wasnt available they said was this emove self storage fault i was really upsad i left rent room at king storage on newark my advice stay away from this website
THE STAFF WAS FRIENDLY AND MADE SURE I FOUND THE BEST UNIT TO FIT MY NEEDS
The facility was not exactly what I expected and the location was a little out of my way
Upon calling Budget Self Storage, I discovered they had never received my reservation. Another storage center offered me the same size unit for half the price I opted not to use Budget Self Storage.
the facility has very low quality service, not clean, there is part of the building take large area in my storage room.
Cancelled reservation, never moved things in, still charged by emove. I'd appreciate this refund as soon as possible.
Ms. Eunice Mattis
Good facility, clean, good costumer service. Room was smaller than I thought and facility was not in a good area.
The facility is a little dirty but the man behind the counter is very helpful even though he may be very slow