Customer Reviews for Budget Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Budget Self Storage
Truck barely made it to the destination. ...transmission slipped for the whole 600 plus miles of trip. Although it was clean there was a scrape down the side that was never noted on contract. No one went over the condition of truck at the time of pick up.
The attendant was very helpful. Some units are accessible by shallow incline ramps - most are level with the elevator. You might have to back your vehicle in or out of the elevator parking area.
Nice clean facility. I feel a little pricy but hey what isn`t these days. I recommend this facility.
Excellent service,Staff provided excellent customer service.
Be sure to verbally mention the return time of the vehicle. I do realize I should have worn my glasses and read the contract but verbalizing would catch any errors or misconceptions
Ireserved a 15x10 storage room online but when I got to the actual facility there was none available on site!
i did reserve o room, but my room wasnt available they said was this emove self storage fault i was really upsad i left rent room at king storage on newark my advice stay away from this website
THE STAFF WAS FRIENDLY AND MADE SURE I FOUND THE BEST UNIT TO FIT MY NEEDS
The facility was not exactly what I expected and the location was a little out of my way
Upon calling Budget Self Storage, I discovered they had never received my reservation. Another storage center offered me the same size unit for half the price I opted not to use Budget Self Storage.
the facility has very low quality service, not clean, there is part of the building take large area in my storage room.
Cancelled reservation, never moved things in, still charged by emove. I'd appreciate this refund as soon as possible.
Ms. Eunice Mattis
Good facility, clean, good costumer service. Room was smaller than I thought and facility was not in a good area.
The facility is a little dirty but the man behind the counter is very helpful even though he may be very slow