Customer Reviews for Byrds Mini Storage Dahlonega
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Byrds Mini Storage Dahlonega
The nite before, I call to get the address and was given 6226. Which was wrong . I attempted to back down a steep private drive into heavy traffic and nearly caused several accidents. I was informed, when I arrived, that their were several locations much closer to my home, than the one I was sent to.
I wanted a 4x8 enclosed trailer and believe that is what I asked for in a phone call reservation to U-Haul. I was told that $81 would be charged to my credit card which is the amount I expected for a 4x8. I also asked if it would be a problem if I picked the trailer up around 2PM on Friday afternoon since I was on that side of town, instead of having to drive 30 miles round trip to pick it up Saturday morning. The phone reservation lady said no problem, and didn't mention that it would mean that I had to return the trailer by 2PM on Monday. The lady was very pleasant and we had friendly conversation but didn't tell me anything about the trailer or return time. I didn't know I had a 5x8 until I was backing it up to my cabin door to load it Saturday afternoon and saw 5x8 on the trailer in my rear view mirror.
Quick and easy check in. The lady initially told me she didn`t have my reservation but then realized I was there for a unit and not a truck haha- scared me a little. Clean facility with easy access!
Very helpful and responsive as far as how to get to the facility and the checkin and rental process!