Customer Reviews for C&S Furniture Outlet
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of C&S Furniture Outlet
It was the worse experience that I have ever had with a UHaul Dealer. He tried to charge me at first with a two day rental when I only had the truck for 2 hours. I only drove 7 miles in the truck and I put $5.00 of gas back in the truck then he tried to charge me $27.50 for fuel charge. He got very upset and started cussing me when I told him that I took pictures of the miles and gas gauge of where it was at when I got the truck. He said I don't want to see the blanket blank pictures. I paid him in cash and he did not want to give me a receipt that I had paid. I told him that I would call the Police if he did not give me a receipt and then he finally gave me one. He followed me out the door cussing and threating me. The two men who helped me moved ask me if I needed them to restrain him and I said no just forget about him. He tried to rip me off and was mad cause I caught him in his lie. I have always rented from uhaul but I don't know if I ever will again. I live in Belton SC and have always rented from a UHaul dealer on Pearman Dairy Rd but since it is so far for me to drive to Anderson to get a truck I decided to get one at C & S Furniture in Belton. I will never rent another UHaul truck if I have to use C & S Furniture. The drive is about 20 minutes and 25 miles to Anderson for the UHaul dealer I like but I don't want to pay the mileage and gas it would take to go and get a truck from them.
I would not recommend this location to anyone. The representative was short and rude. And I had problems with the truck from the start. Which uhaul has yet to make right.
Received a notification at 8pm the night before pickup that our truck would be in a different location - adding an extra 30min to our pickup. Then, when we got to C&S, our truck was not there. We had to settle for a smaller truck that will force us to rent again. I guess the confirmation number we got didn't mean much... Also, your pickup location is horrible. The office is a pit - total shambles - and the proprietor said none of this was his fault. "Hey, I don't rent trucks, I just sell furniture." This is what you've contracted with.
Upon our arrival after the reservation was done. Curtis could not find the key because the manager drove away with it. We arrive at 5 PM and did not leave till 9:45 PM. Curtis call all his managers and they had to send a guy out to make a key for the truck. The truck we asked for was 10 x 10 I think it was the smallest truck. Instead we had to leave with a bigger truck which means we spend more money in gas and lost a day of packing. We will like to be reimbursed in full. And I will be calling customer service. We don't blame Curtis it's the manager that would not follow through with Curtis
After dealing with the idiots on Uhaul.com and their "customer disservice" 800 number, I decided to find the equipment i needed on my own since the uhaul.com idiots would tell me ne thing and the rental location would tell something else. Bottom line, DON'T DEAL WITH THE IDIOTS ON UHAUL.COM OR THE CORPORATE 800 NUMBER!
Well I've never been so disgusted with the service I've received. I originally ordered a motorcycle trailer for 2 days. Well the next day i was informed that the trailer was not available and they tried to upsale me to a bigger trailer for more money of course. Well we finally got the available trailer for the original price. Then 1 day before my arraigned pickup time and location they changed the location and time to a place 30 miles out of my way and opening 2 hours later. Now after dropping the trailer on the agreed time and place they are trying to charge me for 3 days instead of 2 just because the "agent" didnt show up at his store. I was there when he was supposed to open. After 10 minutes i dropped the trailer and left the paperwork taped to his front door. 2 hrs later i finally get a receipt via email. I called the agent and got a bunch of crap claiming he knew nothing about it and i needed call corporate. Well i called corporate and they dont seem to give two pinches of green monkey crap, they say that its my fault i got charged for three days, you know, since the agent didnt show up to open his store on the agreed upon time. Seems he was about 2 hrs late processing his paperwork. Does anybody else think i should have to pay an extra day because of someone else's