Customer Reviews for C&S Furniture Outlet
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of C&S Furniture Outlet
Went out of his way to help me. Thanks,
Curtis was great to work with - no improvement necessary!!
the owner Curtiss was very nice and professional, he took care of us immediately and he hooked up the trailor to our van for us and made sure everything was safe and working correctly.
good experience & helpful
It was the worse experience that I have ever had with a UHaul Dealer. He tried to charge me at first with a two day rental when I only had the truck for 2 hours. I only drove 7 miles in the truck and I put $5.00 of gas back in the truck then he tried to charge me $27.50 for fuel charge. He got very upset and started cussing me when I told him that I took pictures of the miles and gas gauge of where it was at when I got the truck. He said I don't want to see the blanket blank pictures. I paid him in cash and he did not want to give me a receipt that I had paid. I told him that I would call the Police if he did not give me a receipt and then he finally gave me one. He followed me out the door cussing and threating me. The two men who helped me moved ask me if I needed them to restrain him and I said no just forget about him. He tried to rip me off and was mad cause I caught him in his lie. I have always rented from uhaul but I don't know if I ever will again. I live in Belton SC and have always rented from a UHaul dealer on Pearman Dairy Rd but since it is so far for me to drive to Anderson to get a truck I decided to get one at C & S Furniture in Belton. I will never rent another UHaul truck if I have to use C & S Furniture. The drive is about 20 minutes and 25 miles to Anderson for the UHaul dealer I like but I don't want to pay the mileage and gas it would take to go and get a truck from them.
I would not recommend this location to anyone. The representative was short and rude. And I had problems with the truck from the start. Which uhaul has yet to make right.
Received a notification at 8pm the night before pickup that our truck would be in a different location - adding an extra 30min to our pickup. Then, when we got to C&S, our truck was not there. We had to settle for a smaller truck that will force us to rent again. I guess the confirmation number we got didn't mean much... Also, your pickup location is horrible. The office is a pit - total shambles - and the proprietor said none of this was his fault. "Hey, I don't rent trucks, I just sell furniture." This is what you've contracted with.
Upon our arrival after the reservation was done. Curtis could not find the key because the manager drove away with it. We arrive at 5 PM and did not leave till 9:45 PM. Curtis call all his managers and they had to send a guy out to make a key for the truck. The truck we asked for was 10 x 10 I think it was the smallest truck. Instead we had to leave with a bigger truck which means we spend more money in gas and lost a day of packing. We will like to be reimbursed in full. And I will be calling customer service. We don't blame Curtis it's the manager that would not follow through with Curtis