Customer Reviews for Carolina Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Carolina Mini Storage
SHOCKING! experience. I would not recommend this location for Uhaul rental to anyone ever! I had a reservation at Carolina Mini Storage, Landmark St, Greenville, NC for 07/26/14 and was to pick up the truck at 9:15. I had a conf # and had called to confirm my confirmation and was assured that there would be no issue. My truck would be ready for me when I arrived. When I arrived there was no truck. The person working there proceeded to blame the another client who still had the truck. Well... tht client actually came into the office to explain why they still needed the truck and she allowed him to take it. As I sat there in the office in amazement that this was happening. I had to be out of my home on that day and had people from out of town there to help me move. Absolutely nothing was done to rectify the situation and when I spoke to the actual UHAUL rep on the phone I was told TOO BAD! Never never again will I use Uhaul or would I recommend this particular Carolina Mini Storage to anyone. (This is my first negative review I have ever left and they deserve it).
Not the rental places fault however it was outrageously expensive! 76 dollars for one load across town...
Do not strap dolly to inside of truck. In the way and had to pay for it as if I used it because I had to move it. Also got charged twice for everything as if I had truck for two days when I only had it for 1 24hour period.
Alice was very friendly and helpful.
I was not aware that I was supposed to put gas in the vehicle even though the gas needle was very close to "F". I hadn't moved in ten years and the prior U Haul I used did not require me to put gas in it. The person assumed that I knew. All requirements should be made known to the renter at time of renting transactions.