Customer Reviews for Cashflow Billing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cashflow Billing
Nice to find a retired military guy running this location. He understood us and what we needed.
Outstanding service - best in the area
Best U-Haul experience ever, these guys were great
friendly people to work with
The truck floor was dirty as it hadn't been swept out, otherwise it was good. The local rate for the truck was almost as much as a one way! The office was friendly and organized.
When you have a pick up time you need to be open. Put me behind 1 hour to move.
Nothing. Just keep it going!
If equipment shows a warning light, then that should be resolved. I did not like the idea of driving a vehicle 1300 miles without ABS, despite assurances that "it is OK". I also was a bit disappointed that for that distance, a newer truck was not provided, especially since it is advertised that U-Haul's older trucks are not sent on one-way moves.
That said, though, the despatcher at this location was marvelous. He bent over backwards to ensure that I knew what I had to do with the car carrier, and stayed beyond his closing time to ensure this. It was a complete pleasure doing business here, and will go again.
After my second attempt and day in a row attempting to rent from this location, well worth it in the wait.
The gentleman that helped us the first night were supposed to get our rental was very rude and unaccommodating. Overall not a good experience.
When giving a price quote the representative needs to give all fees! I was quoted $29.95 plus mileage but I paid over $50
This was my best experience EVER renting a U-Haul! The entire experience was A+! The owner went out of his way to make sure everything went smoothly for us. I will be doing business again with him soon!
Overpriced poor service .. never again
I had a quick easy signup with no hassles. This location is just a few blocks from my house so it is easy to use. The staff has always been friendly and helpful.
the only thing I did not like was your price's were way to high .69 per mile is way to high for that reason I would not use you again.
fix the grammar on the survey. "Was the personnel helpful" should be either Was the person, or were the personnel...
The gentleman who set me up was absolutely great, equipment worked like a champ. Great
Very Nice, Very professional and excellent UHaul representation.
Should be recognized for his service.
Customer Service was wonderful, as were the references for local moving help. Thanks!
Orig. truck had dangerous exhaust leak. When provided with a replacement it was larger, even though I said I didn't need larger, because there were no others in the 14' size. I was upgraded due to lack of safe vehicle, and availability, and was charged the higher rate for the truck even though it was because of a dealer truck condition.
Pat has been such a helpful person for us. We came in frustrated about the serious of events that kept occurring. When we arrived here we were informed that we were late and Pat insured we are not going to be charged for any late fees. We explained the events regarding the storage unit and we called several locations without a result, we finally got ahold of a man who told us that we weren't able to get VIP credit and we could rent another trailer and pay for that to move it to one of your units, then unload all of our things again and on top of that your company failed to have a 10x10 unit but offered two 5x10s next to one another, but our prices after the first month would be $110.00 a month after that. We are very unsatisfied with your services and would not recommend further trips going through you, However i would like to mention Pat was a wonderful man whom did his best with the information provided and was continuously shut down by multiple departments.
The truck was a complete piece of junk, had a really bad exhaust leak, the lights inside the cargo area didn't work, hard to get in and out of. A total waste of money .