Customer Reviews for Trou Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Trou Automotive
They exceeded my expectations.
Nothing. Attendant was very helpful and courteous. I would recommend U-Haul to anyone needing this type of service.
Excellent customer service.
I think uhaul should provide electrical adapters for trailers.
I will only use this location from now on
Whoever the night shift man was after 9pm was extremely rude and addressed me with profanity and demanded I get off of his private property even though I was returning the truck. He was not polite and did not care how I spoke to him. He wanted me gone and told me "suck my ****" as I was leaving
The owner was pleasant and helpful in processing our return and explaining to us why the original order was unable to be processed. I suggest you hire jockeys to transport trucks to destinations where customers expect to pick up their rentals, even though a prior customer may have not returned the truck to the agreed location. This leaves the next customer with no truck, or having to go to another pick-up location, as happened in our situation. I understand these are franchised little 'side' businesses that some business owners try to run profitably, but they seem to be treated as seconds, and the customer suffers and is inconvenienced as a result.