Trou Automotive (U-Haul Neighborhood Dealer)

Trou Automotive (U-Haul Neighborhood Dealer)

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Address

735 Philadelphia Pike
Wilmington, DE 19809

(302) 416-6746

Driving directions

Details

Standard Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Customer Reviews for Trou Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trou Automotive

Overall rating: 4.5 out of 5 stars

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ALFRED C. on 1/5/2015
Rating: 5 out of 5 stars

They exceeded my expectations.

AHAMED BATHIRUDE S. on 12/28/2014
Rating: 4 out of 5 stars

No Comments

Sandra F. on 11/22/2014
Rating: 5 out of 5 stars

Nothing. Attendant was very helpful and courteous. I would recommend U-Haul to anyone needing this type of service.

BETH H. on 10/16/2014
Rating: 5 out of 5 stars

These Guys are Great

LINDA S. on 10/12/2014
Rating: 3 out of 5 stars

Excellent customer service. I think uhaul should provide electrical adapters for trailers.

BOBBY V. on 10/8/2014
Rating: 5 out of 5 stars

Trou Auto is GREAT

MICHAEL C. on 10/8/2014
Rating: 5 out of 5 stars

I will only use this location from now on

ALEXIS L G. on 10/8/2014
Rating: 1 out of 5 stars

Whoever the night shift man was after 9pm was extremely rude and addressed me with profanity and demanded I get off of his private property even though I was returning the truck. He was not polite and did not care how I spoke to him. He wanted me gone and told me "suck my ****" as I was leaving

VINCENT R. on 10/2/2014
Rating: 5 out of 5 stars

Excellent service.

ROBERT C. on 10/2/2014
Rating: 3 out of 5 stars

The owner was pleasant and helpful in processing our return and explaining to us why the original order was unable to be processed. I suggest you hire jockeys to transport trucks to destinations where customers expect to pick up their rentals, even though a prior customer may have not returned the truck to the agreed location. This leaves the next customer with no truck, or having to go to another pick-up location, as happened in our situation. I understand these are franchised little 'side' businesses that some business owners try to run profitably, but they seem to be treated as seconds, and the customer suffers and is inconvenienced as a result.