Remain positive, keep attempting to give satisfactory service, Keep positive attitude while dealing with customers whom may or may not understand how things are handled. I was very grateful and handled with CARE!
Angela B
Customer Reviews for Midtown Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Took over a hour to get the keys, were not to vehicle I was told was mine. Took over 30 minutes to get my U-Haul. It was blocked by a trailer. Very dirty.
Callie JI rented a uhaul and drove 18.6 miles, to be told today that I drove 351 miles which is definitely a lie and needs to be investigated further. I’ve called both locations to rectify the issue and the gentleman at this Indiana location never called back, when I talked to him he seemed as if he knew something was put in wrong when I started talking yet hasn’t called back. I have addresses of where I went and there’s no way that went over 19 miles at all let along 351 miles!
TIFFANY AThere was some trash left in the back.
Carmen W