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Adam A
Customer Reviews for Merschmans Ace Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rent daily. We were told that we had to rent a trailer for two days per policy.
Barb AThe gentleman that helped me was amazing !!! He went above and beyond to help me and was very kind.
Sarah CHave more options on hand all the time at least 1 of everything that U haul has to offer for rentals
Rebecca FCheck out and in quite lengthy but guess it has to be due to dishonest people.
Robert JNice people and friendly
Will AIt made moving easy using the Uhaul compared to having to find a truck and trailer and having to deal with the headacheof moving, our experience was more enjoyable, fast, and easy. Merchmans Ace Hardware staff in Bagley was nice and helpful. I would definitely recommend using Uhaul.
Mary SFriendly and easy to deal with.
Will AInform person how to unhook from hitch, had to use vehicle jacks to remove due to being unable to lift trailer manually off hitch
Kendehl BNothing, the people that helped me were awesome
WILLIAM AHardly a sign anywhere that says UHaul at the drop off location. Also, when checking in noone was around to help. It's a busy hardware store. They at least need a way bigger sign to advertise their location. I didn't see one UHaul anything to rent.
Robin AVery nice location and the guy who is in charge went out of his way to help me because of the U-Haul website/app was not working and I couldn't return it the usual way. Very polite and helpful staff as well.
josh gMove trucks closer to pick up locations for customers. I reserved my truck over a week in advance and had to make a 3 hour round trip to pick it up and bring it back to the house. There were several drop off/pick up locations listed closer, otherwise the experience was fine. Returned the truck a day early and was not compensated for that. Which was slightly disappointing.
Matthew N