Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful lady. She even knew how hard our trip was.
Darcy Lannin
Rating:
5.0
Nothing, experience was great, thanks
LEE MATHIS
Rating:
5.0
Quick service
LORETTA ROMO
Rating:
5.0
Customer did not leave a comment.
Renee Minamyer
Rating:
5.0
Not a thing
Glenn Lerich
Rating:
5.0
Sheryl was extremely helpful and knowledgeable the best experience for a U-Haul rental. I’ve had in my life and I have rented many before. You would be well advised to rent from this location above all others she was extremely excellent
james lopp
Rating:
5.0
Customer did not leave a comment.
Rebecca Gonzales
Rating:
4.0
Customer did not leave a comment.
Larry Davenport
Rating:
5.0
Customer did not leave a comment.
BENJAMIN FIGUEROA
Rating:
5.0
A very helpful staff and a pleasure to deal with.
Michael Trickett
Rating:
5.0
Customer did not leave a comment.
Stephen Schaefer
Rating:
5.0
Cheryl’s did an excellent job. Found out the wrong trailer was assigned. Waiting for Uhaul to reverse the charges for a toll I did not use
Kevin Thompson
Rating:
5.0
GR8 Customer Service!!!!!
Michael Moreno
Rating:
5.0
Efficient and helpful
Carolyn Starr
Rating:
1.0
Customer did not leave a comment.
Aurianna Scott
Rating:
5.0
Customer did not leave a comment.
Kevin Thompson
Rating:
5.0
Customer did not leave a comment.
Rodolfo Ozuna
Rating:
5.0
Customer did not leave a comment.
Keith Kettler
Rating:
5.0
Customer did not leave a comment.
Chad Woods
Rating:
5.0
Customer did not leave a comment.
arthur vest
Rating:
5.0
Cheryls Exon is a great friendly spot to pick up a uhaul. They make it very convenient and easy. Excellent service!
Kristen McCarver
Rating:
5.0
All was organized, accessible and well planned
Dan Garza
Rating:
5.0
Customer did not leave a comment.
Pamela Youngblood
Rating:
5.0
Customer did not leave a comment.
Dottie Matula
Rating:
5.0
Customer did not leave a comment.
Christopher Hermosillo
Rating:
5.0
Organized and very helpful !
Colin Seward
Rating:
5.0
All went well however the AC went out half way through my journey. Two hundred miles without AC in 90° plus weather. A bit warm, clothes totally soaked in sweat.
Lay Arredondo
Rating:
4.0
Customer did not leave a comment.
Duane Blaschke
Rating:
5.0
Customer did not leave a comment.
David Konvicka
Rating:
5.0
Customer did not leave a comment.
michael potter
Rating:
5.0
Customer did not leave a comment.
Jack Groce
Rating:
3.0
Customer did not leave a comment.
Jerry LaVoie
Rating:
5.0
Customer did not leave a comment.
Frank Fry
Rating:
5.0
Customer did not leave a comment.
John william
Rating:
5.0
Customer did not leave a comment.
Karin Reyes
Rating:
5.0
Customer did not leave a comment.
arthur vest
Rating:
5.0
Customer did not leave a comment.
ARTHUR VEST
Rating:
5.0
Customer did not leave a comment.
RICHARD ROSALES
Rating:
3.0
Friendlier service.
JOSEPH GMITTER
Rating:
5.0
Customer did not leave a comment.
MILTON CLARK
Rating:
5.0
I had no issue with Cheryl's Exxon as far as my trailer rental. The only issue I had was with U-Hauls app that I could not do a check in with the trailer. It would not accept my photo verifying that it was clean inside on the U-Haul app.
Maurice Brouillette
Rating:
5.0
Don’t need to improve anything. Great service.
ROBERTO HERNANDEZ
Rating:
5.0
Customer did not leave a comment.
KRISTI SCOTT
Rating:
5.0
Customer did not leave a comment.
Gary Williamson
Rating:
5.0
Everything was great
DOLORES GOMEZ
Rating:
5.0
Cheryl's Exxon has been in our town for many years and has always provided great service
Norma Quintero
Rating:
5.0
Cheryl is very professional, courteous, kind and friendly.
Vito Losito
Vito Losito
Rating:
5.0
Customer did not leave a comment.
James Schulz
Rating:
5.0
Customer did not leave a comment.
Janis McCallum
Rating:
5.0
Customer did not leave a comment.
WILEY BARNER
Rating:
5.0
Nothing
FELICIA SIMPSON
Rating:
5.0
Customer did not leave a comment.
JOSE MALDONADO
Rating:
5.0
Customer did not leave a comment.
TERRY OUBRE
Rating:
5.0
Keep providing great customer service.
RODERICK BROOKS
Rating:
5.0
Customer did not leave a comment.
DEBBIE YANIS
Rating:
5.0
Customer did not leave a comment.
CHARITY RATH HARRISON
Rating:
5.0
Professional, quick, efficient, and very friendly.
Gerald Foster
Rating:
5.0
Customer did not leave a comment.
Sonja Webb
Rating:
5.0
Customer did not leave a comment.
JANET BAILEY
Rating:
3.0
Customer did not leave a comment.
Joe Rodriguez
Rating:
5.0
Customer did not leave a comment.
SETH LABORE
Rating:
5.0
Very good customer service
Marilyn Punch
Rating:
5.0
Customer did not leave a comment.
DEBRA MCKEE
Rating:
5.0
Great customer service will definitely rent again
Randy Jones
Rating:
5.0
Customer did not leave a comment.
Jesus Sanchez
Rating:
5.0
Very reliable dependable. Needed a last minute uhaul and was able to accomodate.
Cornesia Foster
Rating:
1.0
With the money I had to spend, I expected a trailer that didn’t have a broken leaf spring. Uhaul put my elderly mother, my fur babies, myself and my boyfriends life in danger. The trailer swayed so bad after we got on the road. We could only go at slow speeds and when we broke down, we set on the side of the road for hours. With a. Elderly mom and all my fur babies in this excessive heat....I think I deserved a bit of a discount. I do have a upcoming move and I will not be using Uhaul! I value my life!
Wanda Brashear
Rating:
5.0
Nothing
teresa Francis
Rating:
5.0
Customer did not leave a comment.
Matthew Brown
Rating:
5.0
Customer did not leave a comment.
timothy hogan
Rating:
5.0
No real Improvement needed here. Cheryl was to the point accurate kind did not waste any of our time with nonsense or JibJab. Good location highly recommended
WILLIAM HUMPHREYS
Rating:
5.0
Customer did not leave a comment.
gary winkenwerder
Rating:
5.0
Everything was perfect
Keira Rowland
Rating:
5.0
Customer did not leave a comment.
Dianna Johnson
Rating:
5.0
Customer did not leave a comment.
William Ramsey
Rating:
5.0
Customer did not leave a comment.
Victor Rodriguez
Rating:
5.0
Cheryl is wonderful to work with --
Cinde Hendry
Rating:
5.0
Customer did not leave a comment.
James GARCIA
Rating:
5.0
Fix computer issues.
From the 29th of feb to the 8th of march is 8 days.
My rental was 8 days travel.
But unit was due back the 7th.
And managers especially in lake jackson la. Need to have compassion for the customer...
James Garcia
Rating:
5.0
Customer did not leave a comment.
Jeffery Bloom
Rating:
1.0
The combination for the afterhours lock box was wrong! The uhaul rep on the phone basically told me I was out of luck
Gary Raybon
Rating:
4.0
Customer did not leave a comment.
Lauren Schulman
Rating:
3.0
Customer did not leave a comment.
Vernon Horelica
Rating:
5.0
Easy to use very freindly
Darrel Martin
Rating:
5.0
Customer did not leave a comment.
Pamela Mccrory-Bartlett
Rating:
5.0
Customer did not leave a comment.
Barry Balthrop
Rating:
5.0
Customer did not leave a comment.
Michelle Haller
Rating:
5.0
Customer did not leave a comment.
David Hutchison
Rating:
5.0
Customer did not leave a comment.
Michael Page
Rating:
5.0
Customer did not leave a comment.
Lilian Peacock
Rating:
5.0
Customer did not leave a comment.
James Horn
Rating:
5.0
Customer did not leave a comment.
Shane Lothman
Rating:
5.0
Customer did not leave a comment.
Griffin Burt
Rating:
5.0
This location was especially nice and the rep was very professional and pleasant. She made the drop off process hassle free and made a great first impression for the city of Wharton.
Denise Weber
Rating:
5.0
Customer did not leave a comment.
Chris Sparks
Rating:
5.0
Cheryl was great, friendly and made the experience great!!!!