Customer Reviews for Chevron Autolab & Fuel
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Chevron Autolab & Fuel
Keep doing what you doing!!!
great service team member good guy.
The attendant talk entirely to much only one attendant and his ocd personality was interfering with customer services, stories about his personal family.
I would strongly recommend some customer service training. The service tech that helped us was rude unattentive and not professional. at this location you are unable to pick up and return by the instructions given. due to the traffic area is always full so you can't follow the directions given by the attendant in order to return the vehicle properly and he came out there screaming constantly number one the weather was a factor because it was pouring down rain and he was just yelling unnecessarily. the gas station was filled and there's no lanes to get to the other side the gas station and there's no signage telling you how to return the vehicle yes you're giving verbal instructions but if the gas station is full and you can't get by then there's nothing for you to do but wait for the cars to move and he was yelling constantly at me telling me to move and don't park there but there was nowhere for me to go because the place was full I couldn't pass anywhere I did not get out of the vehicle. The vehicle was still running I was just waiting for the cars to pull out so I can pull through but he could not understand that any kept yelling. we strongly recommend that this location: be evaluated to see if it could better service our area and the the gas station itself we would never go back there as long as is the situation stays the same. and there were customers behind us and because of the way we were treated they refused service and left.
The guy who helped us is awesome. Very nice person made the process smoothly.
Excellent customer service! Very friendly and helpful!
Convenient, friendly. Will use again if necessary.
No receipt offered nor given when requested for return of truck
Buy a decent truck, it is not ok to rent out trucks in that condition. I paid close to $300 to rent a truck that has obviously not been maintained in years. The fuel gauge goes up and down, the tank was leaking gas while I was filling up, the motor is shit, brakes are terrible, I heard the engine make a popping noise over and over, it took 10 minutes for me to get the truck started at one point, the hooks inside the truck bed ripped right out when i hooked something to them. So much for making moving easier.
Rocky and Lenny provided outstanding customer service!
the salesperson was pleasant and helpful and also concerned about your experience with the truck
Great service! I've used this location before and recommend it to my friends.
I always use Uhaul for my moving needs. When we arrived at the location for pick up Rocky helped us out, he was really friendly and professional. We rented a 10ft truck and wasn't sure if that was big enough, he quickly upgraded our truck for a 14ft truck for no additional cost. My husband and I left there really pleased and happy. Thanks Rocky, will use again!
No instruction at all really bad
Waited over 1 hour to check out tráiler. Slow service.