Customer Reviews for Chevron Autolab & Fuel
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Chevron Autolab & Fuel
The u haul rep was very helpful and fast. will def use uhal again in the future
Rocky is a credit to his profession! Good job Rocky!
Originally, I was scheduled to pick up a truck off of Alabama Ave., in Redlands because it was the nearest location. UHaul operator at that location did call me to make other arrangements.
It would be nice if the credit he mentioned be taken from the bill during the drop off transaction. Or perhaps to receive the credit in writing.
The W. Highland location personnel were very accommodating and empathized with our situation. Very nice people!
So many of your U-Haul locations are hole in the walls. I understand that brings more locations, but they are not always inviting.
The guy who runs the rental was in a piss poor mood last night when I returned the truck because as he quote" I didn't get enough breaks today". He was driving the trucks in the parking lot like a MAD MAN and due to his reckless driving he almost hit my daughter's friend! When he was confronted he gave a dirty look and drove another truck recklessly again! I waited until he left to return my keys to the person inside the store, This guy will cause you all a lawsuit! I will NEVER rent a truck from this location again,
Very quick for check out. Nice guy who helped us out. THANK YOU.
make more of the 20tf. vans available
Service was great but I was guaranteed my hundred dollars back and I got charged more taxes however if you say $100 deposit back guarantee then that's what we should get back and you should not deduct closing tax because that's not what was stipulated because we need you and you need just the overall thought but I will use each location again thank you happy holidays
There is really nothing to improve. Being courteous and friendly.toward your customers is top priority and you get a A+++. I would highly recommend you to others. Keep up the good work.
Christie had answers to all my questions when I called. Rocky was professional and thorough when we rented and returned. Will rent here again if we have a need. Wish every site were this well run.
The female attendant was very pleasant, the guy was somewhat was aloof, but they were perfessonal
Ronald Mcnelis was the associate who helped me and he made my experience so great and easy. There wasn't any problems. His customer service will have me back the Next time I move and I will recommend him to all my friends and family.
Many thanks to Rocky for his excellent customer service.
their customer service was excellent would definitely reuse over and over again
Rockie was pretty hard headed and hard to deal with
Fast friendly and overall professional service. Happy customer.
Five stars definitely! Great customer service Rocky is awesome!
The person working the counter did an excellent job completing the contracts and working with clients.
Nothing. Rocky and the crew are excellent. I've been renting from them for years and have been happy each time we have done business.
Service was good and quick :)
The guy helped me right away, but complained about other customers the whole time.
I have been renting from Rocky for at least the past 4 years. He is always pleasant and does all he can to make sure I have what I need for the move. I have been greatly satisfied each time I rent from this location.
Just keep up the good work!!! ;-)
Small place but ran very well. The head guy whos name I forget was awesome and helped a lot.
Again so much better than last time
I did not feel like rep was trying to charge me for other things
Honestly, the last time I used u haul I said it would be the last time because of the awful service
I began using other services
I went through u haul online in error
I was very pleased to find a different attitude
I felt like you do want me as customer by providing excellent customer service
Very clean and professional. Super easy
Nothing. Christy was A SWEET HEART! SO was the cashier when I returned it last night, Keep up the Great Customer Service