Customer Reviews for Cliffs Tire & Battery
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cliffs Tire & Battery
Very easy to get to, curtious, polite, and would definity deal with them again! Even though my email only stated that I was to drop it off at a Oshkosh location and I had to find one myself to find out thats not where Uhaul had expected it to be dropped off they were so willing to help me out and get the truck checked in and me on my way!
Originally scheduled for pick up in appleton then u haul changed it to kaukauna in which after confirmation, this facility did not have a truck....this took us out of area 30 plus miles to the above mentioned facility to pick up a truck. If a truck is ordered, confirmed and promised at a facility....it should be there. The 1-800 reception person that called for the confirmation was absolutely ignorant!!! Not so sure I would rent from u haul again especially when you have rooms of furniture and clothes waiting and a u haul truck that you MAY have or MAY NOT have.
I was not aware that I would be paying for mileage when I was quoted the price by Dave on the phone the day before. He had told me my bill should total $25. My bill was almost $56. And when I expressed my unhappiness with it, and told him I would not have rented the truck if I had known about the mileage charges, he responded that he was sorry I didn't understand that. Also, it took him over 25 minutes to do the original paperwork, even though he had told me on the phone it would be very quick if I put down $100 cash.
Make sure to read agreement so you don't get accused of not returning something you never ordered or received. Furniture dolly!