The trailer I rented was not usable for why I rented it. When u put the ramp down, there are two side pieces that reduce the width of the trailer. I drove an hour to pick up a zero turn lawn mower. It would not load due to these 2 side pieces. I immediately returned the trailer and complained and requested refund. I was told I had to complain to 1-800-go-uhaul. I was told I would receive a call within 3 days. Still have not received a call.
Rachael Castro
Customer Reviews for Coalton Shavings and Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best place ever! I’ve been here 3 times and they are always on the ball and have lots of help if they are busy
ETHAN SANDERSONFast Friendly Service.
Kelly CottrellFast Friendly turn in.
Kelly CottrellDrop off at feed store so didn't expect it to be clean and inviting, but the folks that helped us check in were great and made the process quick and easy!
ellen harrisonThe time it took to rent the uhaul was ridiculous
kayla gryderNeeds better parking facilities.
Gary GiddingsBuddy was super helpful, friendly and got me on the road safely. It was a good way to start what I was anticipating a miserable day. Glad I chose this location to pickup.
richard doolittleThey are really the BEST!
jess gayla moodyI need a call from customer servicd
tammy RogersWe were surprised that the truck we rented lacked a ramp, so we have a time getting heavy furniture loaded and unloaded. Otherwise, everything was great.
Rebecca ThomasI was delighted to see that this farm supply store was open on Sunday morning and willing to check the vehicle in and not go through the mobile drop off app. The windshield was extremely dirty when I picked it up and they were taking care of it for the next customer. They were helpful and a delight to do business with!
ROBIN SLOANNone
Martin PaceNot to be surprisingly charged extra money out of nowhere
Tyler McGuireNothing
wilburn kilgoreBetter lighting for night drop offs
robert hannaThe truck that they gave me was wore out. The steering had excessive play in it. I would say probably at least 4 inches of play. The dome light didn't work or the light in the back.
RICHARD WELSHVery helpful and. Great customer service.
Reta BrewerThe Guys were great.
Randall WaytMy car has a busted hose, it was a Friday afternoon and I was 4 hours away from home. The hey stayed open an hour later while my ride could get there. He also helped me secure my car to the trailer to ensure I made it home safely. Can not recommend this business enough! Customer service and KINDNESS at the highest level!!!!
jarrod petrossNo was was there when I returned the trailer but I dropped it off as I received Clean n no damages left it on the property a took pictures in case needed . But the experience was smooth with not issue thanks U haul for providing great service.. Mr Patterson
kent pattersonIt's best you contact me personally by phone. You don't want this public..
marylou kinseyNone
Danny IsaacsI would not recommend u haul at all after I paid double and the staff communicated terribly.
aaron MortonNo improvements needed.
Steve VandeverGreat location. People were very helpful and friendly.
Daniel ArmerNothing I know; my compliments to all
Sherri RigdonThe owner of the establishment was knowledgeable and friendly. They made sure I was well taken care of.
Ross PowellCustomer service is phenomenal
Lesa SmithNot much here. The staff at where I rented took care of everything.
harley brittonNothing everything was fine
Norman TaylorMake sure to let customer know you change pick up locations. It is traumatic to hear we have no truck for you then go to the next place and be told we have no car dolly for you when you are already in high stress from a cross country move.
Deborah HENDERSONMore time to "inspect" the unit on pick up. When I clicked the link to fill out the inspection report, it said expired.
Adam WallsI would recommend this site to friends due to the friendly nature and welcoming environment. Especially city friends.
Jeremy ReedHave the truck clean please. Please have gas in the vehicle, it was not where the paperwork showed. And I was charge for an extra day! When that was not the case!!
Wayman LewisIt just was very busy inside Had a bit of a weight to get everything.
glen redmanThe personnel was receptive and very helpful when I returned the tow dolly to their place of business. I highly recommend them. I would use them again if the situation arose.
kant pharaoahN/A
Phillip HoAll great stuff at this location.
John GrammerGuy was nice.
Sandy Harrisvery hospitable, friendly, and helpful. If I ever need to rent a U-Haul truck again, this will be the place I will go to.
Beverly Avans