Personable staff, friendly and helpful.
Michael S
Customer Reviews for Cowles Motor Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mike called to make sure I knew where to go to return the truck, very helpful and friendly.
Corrie NMr. Cowled was wonderful. He asked for me when I went to the wrong town. He was the only one in the area that had a trailer and was willing to do business on Memorial weekend. I would definitely go back to his place.
Christy GTruck wasn’t clean and the rubber boots were missing from the trailer chains
Kelly YMike was very accommodating and the equipment was in really good shape and handy to get to! Mike went out of his way to take care of me on the weekend, acted like he truly appreciated my business!! Thanks Mike!!
ANTHONY CMike was very helpful and willing to help.
Richard Nalways willing to make pick up available
Cindy SVery friendly and went above and beyond to make sure I was taken care of.
Derek GIt was all good but didn't see instructions for returning key. Luckily the proprietor showed up and took the key. Great guy!
Brian SMike is the best U-Haul dealer anywhere. If you want to rent a U-Haul product in the Sharon Springs area go there. highly recommend
William FMike gave amazing service! I had to reschedule pickup date many times, and Mike was always polite and helpful and understanding of our reasons. He’s an excellent employee of your business!! Knowledgeable of the computer system to enter data and check our vehicle for details. Best experience ever...
Garry WVery friendly & helpful!
Kamille WMike was very accommodating and helpful. I would definitely recommend using him. I am moving out that way so I will know who to call. Thanks!
Michael HMike was very kind & polite & very efficient & quick!!
Kamille WGreat gentleman. He actually gave extra miles because equipment was nit available in my first option location. Only the fuel was not exactly at 3/4 tank capacity. So I returned at same level
Fidel ZMike is very accommodating to work and provides excellent service every time we need a U-Haul.
Tammy RNeeds to list his cell phone number not the place of business. I just about did not get a hold of him.
Greg DMike is always great to work with whenever we need a uhaul.
Randy RCheck in was super easy.
Russell OGreat job. Super friendly. Thanks.
Russell OFriendly, helpful.
Russell OKnowledgeable and friendly, got us on the road in no time and without an hassle.
JASON TTremendously helpful person. The site was easy to locate and had numerous options. Fairly impressive for being such a small town.
Talon SEverything went great. No problems.
david s..........VERY friendly and helpful man, who helped immensely, with the confusion from having the wrong 26* truck (see other comment note)....
Mike PMake sure your engine is in good order before anyone drives it.
Edward GWe ordered the truck to pick up one day later than we picked this one up and it was supposed to be in garden city Kansas.
Tina AHave more equipment available in rural locations
MIKE CThe pick up location was 2 and a half hours away the only suggestion would be to have equipment available closer to where people reserve it.
MANDY TVery friendly
JERRY GOther than having to go out of my way to pick up the trailer and loose a day of packing the people at Cowles Motors made up for it with great service and experience.
DAVID LFire Ronda in customer service(call center), she shouldn't talk on the phone or try and represent uhaul in any way!
javad sMike was great to work with! He was very friendly and actually held the Uhaul for me when I was frustrated and told him to forget it. He also worked with our schedule in order to pick it up. Thanks Mike!!!
KARI BThe entire web experience was a nightmare. I not going to take the time to write it all down, but be assured, if there is a alternative company I can use, I will
Robert Fexcellent experience since he met us on a Sunday on such a short notice.
emma bit was after hours when we were going to drop off trailer, there was an after hours number listed on door, so we called to see where they wanted trailer parked. he came right over and check the trailer in. this I feel was just a nice thing to do. moving is already hard and stressful, so him doing this was a relief off of our minds. i really want to say thanks, you made our move less stressful and we are so happy to be in such a nice place with wonderful people like him in our community.
KELLY GNothing. Mike was well prepared, and the trailer was ready for hook-up.
Ron M