Customer Reviews for Cracker Barrel #3
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cracker Barrel #3
Nothing wrong with this actual location. I cannot say that about calling the U-Haul national number to set up reservation. They changed my pickup location twice. Then, told me the truck was not available in Ferriday and I would have to pick up from a location over 60 miles from my original scheduled pickup location of Natchez,MS. The only reason I was able to pick up in ferriday,la was through direct contact with that location. I own several radio stations and constantly move equipment, furniture, etc. I tried U-Haul for the first time on this project and was left with a sour taste in my mouth. My use other companies from here on out. Very dissatisfied with U-Haul national service.
It took 45 minutes to just get the paperwork done...The inside of the U haul was dirty..Guy was rude
Checkout was very slow at this location during pickup. The individual tried sending me to another location even though pickup location had already been verified.
They had me call someone else via cell phone to complete the entire process over the course of 30 minutes with nobody else to take care of.
This pickup location is in a rough area. I will avoid this location in the future.
Uhaul rep was not onsite, had to do the pick up over the phone with person.
location was not easy to navigate in.
On drop off, person on duty told me they don't work for uhaul so they didn't care what I did with the trailer I rented.